Re: Remote desktop & Netgear router

From: Sooner Al (SoonerAl_at_somewhere.net.invalid)
Date: 05/30/04


Date: Sun, 30 May 2004 14:40:40 -0500

Well, if you can connect to the PC from another PC using the "private LAN IP address" over your
local LAN then Remote Desktop is obviously setup right and working.

The issue then is the port forwarding on the router. You can test using this telnet test to see if
you can pinpoint the problem... Again, this test must be done from a remote PC, ie. outside your
local LAN...

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q187628

If you think you have a problem with the Netgear router and its specific configuration for port
forwarding TCP Port 3389, then I suggest you search or post to the DSL Reports Netgear forums for
help with Netgear specific issues...

http://www.dslreports.com/forum/netgear

-- 
    Al Jarvi (MS-MVP Windows Networking)
Please post *ALL* questions and replies to the news group for the mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no rights...
<anonymous@discussions.microsoft.com> wrote in message 
news:1576301c4467c$8c65fe40$a001280a@phx.gbl...
> I've tried it 2 ways.  I have used a dialup connection
> and I have also tried it on my LAN connection.
> I edited my connection and called it RemoteDesktop.  I
> have been to the Netgear web site but I really couldn't
> find anything there that helped me, hence the reason I
> turned to this form hopping to find a fix for my problem.
>
>
>>-----Original Message-----
>>>From this support page at Netgear you should setup a
> custom port for TCP Port 3389. Call the service
>>"Remote Desktop" or "RemoteDesktop" or something similar
> for ease of troubleshooting...
>>
>>http://kbserver.netgear.com/kb_web_files/N101145.asp
>>
>>-- 
>>    Al Jarvi (MS-MVP Windows Networking)
>>
>>Please post *ALL* questions and replies to the news
> group for the mutual benefit of all of us...
>>The MS-MVP Program - http://mvp.support.microsoft.com
>>This posting is provided "AS IS" with no warranties, and
> confers no rights...
>>
>>"Sooner Al" <SoonerAl@somewhere.net.invalid> wrote in
> message
>>news:%232FpzmnREHA.1396@TK2MSFTNGP12.phx.gbl...
>>>I don't have that particular router, but it sounds OK.
> You might want to check the users manual or
>>>the Netgear support site for further help setting up
> that router for port forwarding.
>>>
>>> How are you testing this? From a remote PC or via a
> dialup ISP? You can *NOT* reliably test from a
>>> PC on your local LAN by calling the public IP of the
> router.
>>>
>>> -- 
>>>    Al Jarvi (MS-MVP Windows Networking)
>>>
>>> Please post *ALL* questions and replies to the news
> group for the mutual benefit of all of us...
>>> The MS-MVP Program - http://mvp.support.microsoft.com
>>> This posting is provided "AS IS" with no warranties,
> and confers no rights...
>>>
>>> "Leslie" <anonymous@discussions.microsoft.com> wrote
> in message
>>> news:1536501c44679$0cb879a0$a401280a@phx.gbl...
>>>>I logged into the router and went to the advanced tab
> and
>>>> clicked on the Port Forwarding tab.  In there I
> clicked
>>>> on add custom service.  There it asked me for a
> service
>>>> name, I left that empty because the choices available
>>>> weren't applicable to Remote Desktop.  The next line
>>>> asked for the service type, I have tried this setting
> on
>>>> all 3 choices, which are TCP/UDP  TCP  UDP.  The next
>>>> line asked for the Start Port, I set this to 3389.
> The
>>>> next line asked for the Ending Port, I set this to
> 3389.
>>>> The next line asked for Server IP Address, in this I
> put
>>>> the router assigned address for this particular
>>>> computer.  I then applied this.
>>>>
>>>> Is there something else I should be doing?
>>>>
>>>>>-----Original Message-----
>>>>>You need to forward/open TCP Port 3389 through the
>>>> router to the private LAN IP of the PC you want
>>>>>to connect to. Call, from a remote location, using the
>>>> public IP of the router.
>>>>>
>>>>>-- 
>>>>>    Al Jarvi (MS-MVP Windows Networking)
>>>>>
>>>>>Please post *ALL* questions and replies to the news
>>>> group for the mutual benefit of all of us...
>>>>>The MS-MVP Program - http://mvp.support.microsoft.com
>>>>>This posting is provided "AS IS" with no warranties,
> and
>>>> confers no rights...
>>>>>
>>>>>"Leslie" <anonymous@discussions.microsoft.com> wrote
> in
>>>> message
>>>>>news:154a001c44674$006cd6a0$a301280a@phx.gbl...
>>>>>>I am having difficulty connecting to my computer that
>>>> has
>>>>>> access to the internet through a netgear router
>>>>>> (WGR614).  I believe I have opened the port that
> allows
>>>>>> remote desktop to work.  I also believe my trouble
> is
>>>>>> router related because I am able to connect to my
>>>>>> computer with the remote desktop feature when both
>>>>>> computers are inside the router
>>>>>
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