Re: Remote Assistance, with Win2K user as "Expert"

From: Sooner Al (SoonerAl_at_somewhere.net.invalid)
Date: 04/25/04 

Date: Sun, 25 Apr 2004 06:17:33 -0500

I believe that W2003 supports Remote Assistance. Other than that the answer is still no... 

-- 
    Al Jarvi (MS-MVP Windows Networking)
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"Gordon Fecyk" <gordonf@pan-am.ca> wrote in message news:uohLt7mKEHA.3568@TK2MSFTNGP10.phx.gbl...
>I know all the documentation says Remote Assistance can only be performed
> from a Windows XP computer to a Windows XP computer.  But seriously, Remote
> Assistance is just a modified Terminal Services implementation.  I find it
> difficult to believe Microsoft re-wrote Terminal Services from scratch just
> to avoid allowing remote assistance from a non-XP machine.
> 
> There has to be a way to let an expert use a Win2K or other Remote Desktop
> or Terminal Services client to connect to a Windows XP machine with a Remote
> Assistance invitation active.  Is it a matter of providing a certain set of
> credentials to the target machine automatically?  Let's look at this remote
> assistance invite for example:
> 
> <?xml version="1.0" encoding="Unicode" ?><UPLOADINFO
> TYPE="Escalated"><UPLOADDATA USERNAME="[username-deleted]"
> RCTICKET="65538,1,[ip.address.deleted]:3389;[machine-name-deleted]:3389,*,[r
> andom-token-deleted],*,*,[random-token-deleted]" RCTICKETENCRYPTED="1"
> DtStart="1082822345" DtLength="60" PassStub="[passstub-deleted]" L="1"
> /></UPLOADINFO>
> 
> So... there has to be a way to convert all the tokens, secret stuff, etc
> into usable credentials to plug into a terminal services or remote desktop
> client.
> 
> Is it as easy as inserting the two tokens into the Username and Domain
> fields, and the Passstub contents into the password field?  Or is it even
> simpler than that, where I already know the username and the user's given me
> the RA invitation password some other way like calling me and I just use
> that?
> 
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> 
>

Relevant Pages

  • Re: Where Can I Download Remote Assistance?
    ... Remote Desktop Connection Software Download ... Mobile Computing with Windows XP ... That is not 'REMOTE ASSISTANCE' for Windows 2000. ...
    (microsoft.public.windowsxp.general)
  • RE: How to enforce Remote Assistance and Remote Desktop via GPO?
    ... assistance group policy settings and remote desktop group policy settings ... To enable remote desktop and remote assistance on specific Windows XP ...
    (microsoft.public.windows.server.sbs)
  • Re: lsass.exe problem when logging into terminal server.
    ... It seems that you have installed Terminal Services without licenses. ... On windows 2003 you have to enable Remote Desktop on the System ... Jeffrey Randow (Windows Networking MVP) ...
    (microsoft.public.windowsxp.work_remotely)
  • Allow logon through Terminal Services via Group Policies does not work
    ... I am trying to setup a GPO so that a specific security, say My Remote ... are allowed to logon to any computer on a Windows 2003 domain ... I have created the GPO and linked it from the domain and from the Domain ... Terminal Services is enabled and that Allow log on through Terminal Services ...
    (microsoft.public.windows.group_policy)
  • Re: Connecting "as if right in front of the PC"
    ... In order to use TSC to control a desktop the desktop must be running XP Pro Remote Desktop or be a ... Windows 2003/2000 Server running Terminal Services. ... An alternative, if your desktop is running some other flavor of Windows, is VNC. ...
    (microsoft.public.pocketpc.wireless)