Re: Fix: Error connecting to existing session

From: Ian (ian_a_c_at_hotmail.com)
Date: 03/15/04 

Date: 15 Mar 2004 07:31:52 -0800

"Jeffrey Randow (MVP)" <jeffreyr-support@remotenetworktechnology.com> wrote in message news:<bj7250d547140blsiqdqj97quirbp87ms0@4ax.com>...
> Was your other account a member of the administrator group?
>

No. Being a software developer I like to develop and test the
applications that I write under normal user conditions. You'd be
surprised (or maybe you wouldn't) at the number of issues that can be
covered up when running with administrator privs.

XP wanted me to create at least one Admin level account which I did,
before I created my day-to-day account as a limited account. I did
however make it a member of the Remote Desktop Users group. But even
when I later added my day-to-day account to the administrators group
for a short time, it didn't make any difference.

However I didn't see this issue actually being restricted to just a
single account on the machine, since I also had the exact same problem
when using the built-in administrators account.

We actually had 4 identical spec machines delivered from HP at the
same time, and none of these other machines have had any problems with
remote desktop. The only thing I can think of that I may have done
that the others didn't was I tried to use the "Files and Settings
Transfer Wizard". I'd never used it before and in the end I gave up
without (as far as I know) actually importing anything from my old
machine. I don't know if that wizard could have messed something up.

Ian

> Jeffrey Randow (Windows Net. & Smart Display MVP)
> jeffreyr-support@remotenetworktechnology.com
>
> Please post all responses to the newsgroups for the benefit
> of all USENET users. Messages sent via email may or may not
> be answered depending on time availability....
>
> Remote Networking Technology Support Site -
> http://www.remotenetworktechnology.com
> Windows XP Expert Zone - http://www.microsoft.com/windowsxp/expertzone
>
> On 11 Mar 2004 14:02:00 -0800, ian_a_c@hotmail.com (Ian) wrote:
>
> >I thought I'd post this for the record as I've had this issue for a
> >while and noticed that a number of others also have, but no-one ever
> >posted a solution.
> >
> >I've recently had a new HP computer at work and after I'd got all of
> >my applications ported across from my old machine to the new one and
> >enabled remote desktop I started to have problems connecting to an
> >existing session. This occurred regardless of whether the original
> >login session was created from the console or remotely, and it
> >happened for all accounts on the machine that had remote logins
> >enabled.
> >
> >The error message I was getting was
> >
> > Logon Connect Failed
> >
> > Error connecting to existing session for XXX (Id n)
> > The Specified session cannot be found.
> > A new session will be created.
> >
> >
> >No new session was ever created and the only course of action was to
> >login under an alternative admin account and kill the initial session
> >(this had an obvious down-side in that any unsaved work was lost).
> >
> >After a couple of calls to the HP product support number here in the
> >UK they eventually came up with a simple solution that worked for me.
> >The solution was simply to create a new user with full admin rights,
> >login as that user. Then login as that user again via remote desktop.
> >At this point I was then able to disconnect and reconnect. This seems
> >to also have fixed the problem with all of the other accounts at the
> >same time.
> >
> >I've no idea why it fixed it or indeed what had broken in the first
> >place. However the fact it was fixed was good enough for me.
> >
> >I just hope that this post helps someone else out in the future.
> >
> >Regards
> >Ian

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