Re: Error connecting to existing session

From: Huei Wang [MSFT] (hueiwang_at_online.microsoft.com)
Date: 03/11/04


Date: Thu, 11 Mar 2004 14:49:24 -0800

Is this on Windows 2000 server or Windows 2003?

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"Ian" <ian_a_c@hotmail.com> wrote in message
news:d1e22473.0403111402.13e864cf@posting.google.com...
> I thought I'd post this for the record as I've had this issue for a
> while and noticed that a number of others also have, but no-one ever
> posted a solution.
>
> I've recently had a new HP computer at work and after I'd got all of
> my applications ported across from my old machine to the new one and
> enabled remote desktop I started to have problems connecting to an
> existing session. This occurred regardless of whether the original
> login session was created from the console or remotely, and it
> happened for all accounts on the machine that had remote logins
> enabled.
>
> The error message I was getting was
>
>    Logon Connect Failed
>
>    Error connecting to existing session for XXX (Id n)
>    The Specified session cannot be found.
>    A new session will be created.
>
>
> No new session was ever created and the only course of action was to
> login under an alternative admin account and kill the initial session
> (this had an obvious down-side in that any unsaved work was lost).
>
> After a couple of calls to the HP product support number here in the
> UK they eventually came up with a simple solution that worked for me.
> The solution was simply to create a new user with full admin rights,
> login as that user. Then login as that user again via remote desktop.
> At this point I was then able to disconnect and reconnect. This seems
> to also have fixed the problem with all of the other accounts at the
> same time.
>
> I've no idea why it fixed it or indeed what had broken in the first
> place. However the fact it was fixed was good enough for me.
>
> I just hope that this post helps someone else out in the future.
>
> Regards
> Ian


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