Fix: Error connecting to existing session

From: Ian (ian_a_c_at_hotmail.com)
Date: 03/11/04 

Date: 11 Mar 2004 14:02:00 -0800

I thought I'd post this for the record as I've had this issue for a
while and noticed that a number of others also have, but no-one ever
posted a solution.

I've recently had a new HP computer at work and after I'd got all of
my applications ported across from my old machine to the new one and
enabled remote desktop I started to have problems connecting to an
existing session. This occurred regardless of whether the original
login session was created from the console or remotely, and it
happened for all accounts on the machine that had remote logins
enabled.

The error message I was getting was

   Logon Connect Failed

   Error connecting to existing session for XXX (Id n)
   The Specified session cannot be found.
   A new session will be created.

No new session was ever created and the only course of action was to
login under an alternative admin account and kill the initial session
(this had an obvious down-side in that any unsaved work was lost).

After a couple of calls to the HP product support number here in the
UK they eventually came up with a simple solution that worked for me.
The solution was simply to create a new user with full admin rights,
login as that user. Then login as that user again via remote desktop.
At this point I was then able to disconnect and reconnect. This seems
to also have fixed the problem with all of the other accounts at the
same time.

I've no idea why it fixed it or indeed what had broken in the first
place. However the fact it was fixed was good enough for me.

I just hope that this post helps someone else out in the future.

Regards
Ian

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