Re: XP unable to ping.

From: Lanwench [MVP - Exchange] (lanwench_at_heybuddy.donotsendme.unsolicitedmail.atyahoo.com)
Date: 03/05/04


Date: Fri, 5 Mar 2004 10:10:36 -0500

Chalk it up to one of those "mysteries of the cosmos" things....glad it's
working now.

WBM wrote:
> Thanks Mohamed and Lanwench for all of the suggestions. It was a great
> help to bounce the problem off of someone else in my field.
>
> Final status:
>
> I ran tracert and it never pinged the first address, not even the
> router.
> I did a route print and saw nothing out of the ordinary. Just for good
> measure, I entered a route for all of the server networks addresses
> (10.0.0.0) to go to the router address. I gave it a metric of 1. This
> should have overridden the gateway and any other route. No difference.
> As a control, I setup a second workstation, this time with XP
> proffesional. It works perfectly. I said AhHa! Its the Home edition. I
> formatted the Home edition and reloaded with Home again. Now it
> works.!!?? A bad OS load the first time? The XP was a new system and
> was untested with any network but I still don't know what was the
> problem.
>
> Thanks again to everyone.
>
>
>
>
> "Mohamed Abdulla" <acs@kems.net> wrote in message
> news:<eQw9iR1$DHA.1792@TK2MSFTNGP12.phx.gbl>...
>> Allow me here to suggest a "route print" command at the XP
>> Workstation. Here you are looking for wrong static entries that may
>> mislead the traffic to the remote Private LAN. If you find an entry
>> that may do so, just delete it. Or alternatively you may add a
>> static route entry at the XP workstation (with "route add" command)
>> then trying to access the W2K server. Instead of "PING" try using
>> the "tracert" command that may give you more useful information on
>> the path your traffic is taking.
>>
>>
>> "WBM" <wbm@netwired.ws> wrote in message
>> news:4b9830a.0402291821.770d4c93@posting.google.com...
>>> I have no excluded addresses in the class. The weird part is the
>>> system can ping the Internet DNS server any time. The Internet
>>> connection works just fine with tunnel active or not. It just
>>> refuses to route packets to the router for another private LAN. The
>>> server lan is a class A and the Netgear side is a class C. By
>>> viewing traffic received by the router, it seems that any reference
>>> to the class A lan never makes it to the router.
>>>
>>> This strongly points to the gateway as the problem but IPCONFIG says
>>> the gateway is fine and the Internet pages have no problem.
>>>
>
>
>>> I have set up at least two dozen of these routers and have never
>>> had a problem with the VPN connection, but this is the first XP
>>> workstation I have used as a client. I thought this was some new XP
>>> bug/feature I was not privy to. Short of formating the sucker and
>>> reloading 2K I'm stumped.
>>>
>>>
>>>
>>>
>>> "Lanwench [MVP - Exchange]"
>> <lanwench@heybuddy.donotsendme.unsolicitedmail.atyahoo.com> wrote in
>> message news:<uzQis8t$DHA.1700@TK2MSFTNGP12.phx.gbl>...
>>>> Hmmm - and I presume you can ping the XP computer's IP from
>>>> within the NetGear interface as well? Have you checked the NetGear
>>>> to make sure
>> that IP
>>>> address is not being excluded (this is a WAG)? If you temporarily
>> disable
>>>> the VPN tunnel, can the computer at least get to the Internet
>>>> (ping your
>> DNS
>>>> server's IP)
>>>>
>>>> WBM wrote:
>>>>> Yes.
>>>>>
>>>>> Lanwench [MVP - Exchange]"
>>>>> <lanwench@heybuddy.donotsendme.unsolicitedmail.atyahoo.com> wrote
>>>>> in message news:<evhjxOo$DHA.2520@TK2MSFTNGP11.phx.gbl>...
>>>>>> From one of the W2k workstations on the Netgear side, can you
>>>>>> ping the XP home computer by IP address?
>>>>>>
>>>>>> WBM wrote:
>>>>>>> I have a Netgear FVS318 router connecting to a Sonicwall Pro.
>>>>>>> The sonicwall side is a network with a W2K server. The Netgear
>>>>>>> side is a lan with 3 workstations. The netgear shows the tunnel
>>>>>>> is created and working. The Netgear router can also ping the
>>>>>>> server IP address through the tunnel. Two of the workstations
>>>>>>> on the Netgear side are W2K pro systems. They can ping the
>>>>>>> server and map drives to the IP address. One workstation is an
>>>>>>> XP home system. It cannot ping the server or map anything.
>>>>>>>
>>>>>>> The IP address for the XP system issued by the router is
>>>>>>> correct for the subnet.
>>>>>>> The default gateway is correct - the router address.
>>>>>>> The XP workstation can ping the Netgear router OK but nothing
>>>>>>> beyond over the tunnel.
>>>>>>> The XP system has Internet access as well through the router.
>>>>>>> The firewall on the XP box is turned off.
>>>>>>> File sharing is turned on for the Ethernet connector connecting
>>>>>>> to the Netgear router.
>>>>>>>
>>>>>>> What is different about the XP home OS that prevents it from
>>>>>>> using the IPSec tunnel??? Anything I missed?



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