Re: Remote Windows XP Freezes
From: Tom (sprdthword_at_hotmail.com)
Date: 02/05/04
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Date: Thu, 5 Feb 2004 15:54:49 +0200
I started a thread on this issue back on December 15 and a few posted to
that. Then this thread got going and has had much more response - so, I
would like to add my "voice" to this in the hopes we can get somebody -
anybody - involved to the degree that the problem gets solved!
My main frustration is that it was working fine on my old machine, but I
"upgraded" and installed XP and now have nothing but trouble. I have tried
all the possibilities posted here plus a few of my own - e.g. chaning RAM,
downloading different video drivers, etc., but alas nothing has worked.
Sometimes I can work for 5 or even 10 minutes, other times it hangs right
away. When it does hang, and I have to log back in after a 10 minute or so
wait period, the problem does seem to be
exasperated, i.e. it happens much more frequently - I only get a couple of
minutes of work time before hanging.
This is CRAZY!!
I hope someone comes along to help us all.
Tom
"Rich Raffenetti" <raffenetti@attbi.com> wrote in message
news:%23NefJ4A6DHA.2404@TK2MSFTNGP11.phx.gbl...
> Your experiences are much the same as I have observed and documented in
> previous postings. It is not a consistent problem. Some machines have it
> and apparently some do not. I am in the habit of leaving my office
machine
> running with the screen locked. Many people logout. Not a large number
of
> people using XP remotely I suspect. Not many will if this problem
persists!
> I can't recommend it to people who are not geeks like me. :-)
>
> Interesting that you found the problem went away after logging in locally.
> I noticed the same thing.
>
> Band-aids such as scheduling reboots may help the immediate problem but I
> was hoping that enough postings would appear on this thread that we could
> get the vendor involved and solve the real problem. I guess not enough
> people are watching. If you are out there - please add your voices. We
> need momentum on this issue!
>
> If I had an answer I would certainly post it. We have chased a number of
> wild geese. Classic vs. native explorer interface. Hardware acceleration
> settings. Neither of them was an answer. Never have had this happen with
> Windows 2000 server or Windows 2003 server in administrative mode.
> Something about XP... :-(
>
> "DB" <countryboy@cox.net> wrote in message
> news:043601c3e739$9e6be890$3501280a@phx.gbl...
> > I am having the same issues. Remote XP machine hangs
> > just after logging in... When you log on locally, there
> > are no issues.
> >
> > If I log into the machine (locally), then try a remote
> > connection, it works...
> >
> > The issue is sporadic, and not always on the same
> > machines.
> >
> > Have not tried the reboot scenario.. (Schedule a daily
> > reboot? sounds ridiculous).
> >
> > Have you found the answer to this issue??
> >
> > I have 25 machines (lab) for people to remote control and
> > test their apps on XP. They were all built with the same
> > scripted image process.
> > All have automated scripts for adding appropriate rights
> > for RDC.
> > The behavior is NOT on all machines... Sporadic. Which
> > would allow me to believe that this issue "returns" after
> > the two day post reboot as you described.
> >
> > But... the machine that was hanging this mornign, now
> > works after I logged in locally..
> >
> > ???
> >
> > Any answers out there?
> > >-----Original Message-----
> > >This note describes a new experience regarding the
> > hanging/freezing problem:
> > >
> > >During the recent holidays I was able to determine that
> > exactly two days
> > >after the reboot I encountered the hang condition.
> > During that time I did
> > >not go to the office and did not logon to the remote
> > machine locally.
> > >
> > >After the holidays I found that the condition was
> > different because I logged
> > >in locally. On the first day before I left for the
> > office I logged into the
> > >remote machine from home and found that it was
> > exhibiting the hang
> > >condition. I decided to leave it that way and logged
> > out.
> > >
> > >When I got to the office I logged in locally and, as
> > before, I found no
> > >hanging behavior. After the day I returned home and
> > logged in remotely.
> > >The machine still had not been rebooted. To my
> > surprise, the remote machine
> > >did not exhibit the hang/freezing condition.
> > >
> > >This happened for several days so it seemed like the
> > hang/freezing condition
> > >was somehow removed or eased by logging in locally to
> > the machine. This
> > >explains why before the holidays I thought that I could
> > go for a week before
> > >the hang condition while during the holidays it happened
> > every two days -
> > >while I did not log in locally.
> > >
> > >Logging in locally definitely changes the behavior.
> > >
> > >"Rich Raffenetti" <raffenetti@attbi.com> wrote in message
> > >news:%23J40Ng00DHA.1744@TK2MSFTNGP12.phx.gbl...
> > >> I am starting a new thread on this issue. I have
> > observed many other
> > >> threads on this issue with no solution except
> > possibly "reinstall" which I
> > >> regard as maybe temporary since my remote system was a
> > fresh install.
> > >> Moreover, the system did not exhibit the condition for
> > at least a year
> > >> following the install. So what is the cause?
> > >>
> > >> Briefly, when remote accessing an XP machine, the
> > system connects but
> > >> quickly the user interface freezes. This behavior
> > never is seen when
> > >> accessing the machine locally.
> > >>
> > >> As an IT professional, I really want this capability
> > to work and work
> > >well.
> > >> As machines get updated to Windows XP, I would like to
> > recommend that
> > >> persons working from home use their work computer,
> > relieving the staff of
> > >> maintaining software on home machines. With this
> > condition, I cannot
> > >> recommend it!
> > >>
> > >> The behavior that I see is that after logging in, the
> > remote system almost
> > >> immediately slows down and will not accept input. The
> > mouse pointer moves
> > >> around easily and quickly. Characters typed into a
> > cmd window appear when
> > >> the mouse is moved to the start bar. After a
> > disconnect and reconnect,
> > >both
> > >> of which occur easily/quickly, the machine freezes
> > again. When I get the
> > >> task manager started, the performance tab displays
> > essentially an idle
> > >> machine. The task manager does have a jerky display,
> > pausing for seconds
> > >> while no updates are observed.
> > >>
> > >> The following is a numbered list of facts which I
> > associate with my own
> > >> situation. I would be interested to have others post
> > to this thread and
> > >> expressing agreement or disagreement with the list
> > items by numbers. (For
> > >> example, my experience agrees with all items except #n
> > and #m.) I hope to
> > >> establish a better characterization of the problem. I
> > also hope to garner
> > >> more attention for this problem.
> > >>
> > >> My list:
> > >>
> > >> 1. Remotely accessed Windows XP freezes, allowing
> > little input to the
> > >> system.
> > >>
> > >> 2. The mouse moves quickly and easily.
> > >>
> > >> 3. Characters in a command window appear when the
> > mouse moves to the start
> > >> bar.
> > >>
> > >> 4. If the mouse doesn't move, the characters never (10
> > min. or more)
> > >appear.
> > >>
> > >> 4. "Dragged" windows move when the mouse moves to the
> > start bar.
> > >>
> > >> 5. The behavior is the same with the RDP Web
> > connection (TSWEB) client.
> > >>
> > >> 6. A reboot of the remote Windows XP clears up the
> > problem for a time (two
> > >> days).
> > >>
> > >> 7. Neither a logout or disconnect of the session has
> > any effect.
> > >>
> > >> 8. Performance in task manager shows an idle system
> > with an intermittent
> > >> graphics display.
> > >>
> > >> 9. The remote session gets NO time slice until the
> > mouse moves to the
> > >start
> > >> bar.
> > >>
> > >> 10. Behavior exists with or without VPN, firewall, etc.
> > >>
> > >> 11. Behavior exists in both upgrades and fresh
> > installs of WXP.
> > >>
> > >> 12. Never observe the aberrant behavior with a local
> > login.
> > >>
> > >> 13. In my case, the problem recurs two days after the
> > reboot (tomorrow
> > >will
> > >> be the fourth time).
> > >>
> > >> 14. My machine runs Office, Visio, Visual Studio,
> > Outlook, VB6 apps, SMS,
> > >> Backup Exec agent, FrontPage, ...
> > >>
> > >> 15. We have less experience but no bad experience with
> > remote Windows 2003
> > >> server behavior.
> > >>
> > >> 16. All remote systems described are in a Windows 2000
> > domain, native
> > >mode.
> > >>
> > >> 17. Client workstations are both in and out of the
> > domain of the remote
> > >> system.
> > >>
> > >> 18. RDP clients consist of Windows XP and Windows 98.
> > >>
> > >> 19. Logon or reconnection to a remote session is
> > always quick.
> > >>
> > >> 20. No screen saver on remote or local system.
> > >>
> > >> 21. Remote Windows 2000 server never behaves this way.
> > >>
> > >> 22. I use Cisco VPN, Comcast cable ISP, from home.
> > >>
> > >> 23. At work there is a Cisco firewall.
> > >>
> > >> 24. No XP firewalls are enabled.
> > >>
> > >> 25. My remote XP system is a 933 MHz Gateway box w/100
> > Mbit networking.
> > >>
> > >> I will be happy to expand on any of these items in
> > case further
> > >explanation
> > >> is needed.
> > >>
> > >>
> > >
> > >
> > >.
> > >
>
>
- Next message: Marc Reynolds [MSFT]: "Re: can i set the VPN port for client?"
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- Maybe in reply to: Dave: "Re: Remote Windows XP Freezes"
- Next in thread: Scott: "Re: Remote Windows XP Freezes"
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