Re: Random Reboot

From: Bill Sanderson (Bill_Sanderson_at_msn.com.plugh.org)
Date: 02/04/04


Date: Wed, 4 Feb 2004 13:31:24 -0500

Do you ever see a blue screen message on these reboots? Does the system
function in safe mode?

Try looking at the system event log to see if there are crash details
recorded--perhaps a driver name?

If the system is managing to record a minidump, it is possible to run the
debugger against such a dump and sometimes the actual driver involved can be
fingered relatively easily.

<anonymous@discussions.microsoft.com> wrote in message
news:0a0801c3eaff$8225eef0$3501280a@phx.gbl...
> Just installed WinXP Home in a newly built home system.
> Right from the get go the system suffers random reboots.
> While building it I took the precaution of grounding
> myself and using an anti-static strap, so that shouldn't
> be a problem. Tried to load the latest drivers for ATI
> AIW 9800 Pro, but the system continually reboots at the
> welcome screen, same with the drivers on the installation
> CD. Thought this was an amazing coincidence, so I dropped
> video acceleration to "None," no joy. The KB seems to be
> extrememly lacking in info.
> A friend has experienced the exact same problem (his is
> store bought) and he has referred it to MS engineers who
> said there is a problem with a driver as yet to be
> determined. The next step is to install an older video
> card. Does anyone have any other ideas?



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