Re: Outlook, Win XP Pro on VPN
From: Lanwench [MVP - Exchange] (lanwench_at_heybuddy.donotsendme.unsolicitedmail.atyahoo.com)
Date: 02/04/04
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- In reply to: Nancy Kafer: "Outlook, Win XP Pro on VPN"
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Date: Tue, 3 Feb 2004 20:30:14 -0500
Maybe not relevant, but note that in Outlook 2000 and prior, MS does not
support using Internet Mail and Exchange in the same profile. It can cause
tons of problems. I'd suggest separate profiles or use OE for the POP mail.
Nancy Kafer wrote:
> I have a remote user with a laptop that is running Windows XP Pro. It
> has the Cisco VPN client (4.0.2.b) and Office 2000. This user has 2
> personal Internet email addresses and an email address on our
> Exchange server. I have configured Outlook to retrieve messages for
> all 3 accounts. When he is connected to our network here in our
> office everything works fine. He can send and receive mail for all
> three accounts. However, when he is connected to his home network
> (behind a Linksys router) and connects to our network via the VPN we
> have a problem. His connection to the VPN works fine. Once connected
> he can ping our mail server and open Outlook. However, he cannot
> receive mail from his two Internet email accounts and he can only
> send to address that are part of our local network. Messages he sends
> to external addresses sit in his outbox.
>
> I have asked him to verify that the Internet Connection Firewall is
> turned off. He says it is. I know there are also settings pertaining
> to the Internet Connection Sharing as well. If ICS is shows as on in
> any of the network connections could this cause his problem? Or is
> there any other possibility?
>
> Any help would be appreciated.
>
> Nancy
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