Re: Fixing WMI on XP SP1?
From: Torgeir Bakken \(MVP\) (Torgeir.Bakken-spam_at_hydro.com)
Date: 10/19/04
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Date: Tue, 19 Oct 2004 22:55:29 +0200
Hi
Try (using e.g. Start/Run, or a command prompt):
regsvr32 %windir%\system32\atl.dll
regsvr32 %windir%\system32\netshell.dll
regsvr32 %windir%\system32\hnetcfg.dll
regsvr32 %windir%\system32\netcfgx.dll
regsvr32 %windir%\system32\netman.dll
If that doesn't fix it, a lot of good information in this one about
repairing WMI:
From: Ivan Brugiolo [MSFT] (ivanbrug@online.microsoft.com)
Subject: Re: Windows XP WMI Reinstall
Newsgroups: microsoft.public.win32.programmer.wmi
Date: 2004-04-21 00:46:56 PST
http://groups.google.com/groups?selm=eg4cXS3JEHA.2380%40TK2MSFTNGP09.phx.gbl
WinXP Pro only:
If nothing in the link above helped, you might want to follow
the procedure here and see if it helps:
How To Reset Security Settings Back to the Defaults
http://support.microsoft.com/?kbid=313222
Terry Pinnell wrote:
> I've been trying in vain to fix this for the last few days, and
> getting increasingly frustrated! I had generous help from various
> contributors, including MVPs, in
> microsoft.public.windowsxp.help_and_support,
> microsoft.public.windowsxp.general and
> microsoft.public.windowsxp.perform_maintain, but
> no one mentioned this specialised WMI group! Just discovered it via
> one of the web Forums.
>
> I have downloaded many potentially relevant threads and have a lot of
> reading to do. But meanwhile, cutting to the chase, maybe if I
> summarise the problem someone may be able to point me to a likely fix
> please.
>
> WMI is implicated in several problems I have at present on this XP
> Home PC. For example, when I to run SysInfo (msinfo32.exe) I get
> "Can't Collect Information; Access denied to Windows Management
> Instrumentation server on this computer. Have an administrator change
> your access permissions."
>
> I'm the only user (Terry, Computer administrator, Password protected).
> But exactly how do I change my 'access permissions'? It's a black art
> to me!
>
> Apart from obvious steps (like ensuring Windows Management Interface
> is started) I've tried the following in vain. (Maybe this will also be
> useful to others who end up googling their way here.)
>
> ====================
>
> Msinfo32.exe Generates a "Can't Collect Information" Error Message:
> http://support.microsoft.com/?kbid=323209
> All 3 services it suggest are running OK here.
>
> ====================
>
> And that KB 259733 which that article also suggests is a long and (to
> me) dauntingly complex page. In overview it says:
> "To resolve these issues, you can configure the service to use the
> built-in system account, change the password for the specified user
> account to match the current password for that user, or restore the
> user's right to log on as a service."
>
> What's that in plain non-techie English? What are 'the built-in system
> account', 'the specified user account', and 'that user'?
> I assume the part of the body of the article that is relevant is that
> which begins:
> "Member Server; If the user is a member of a stand-alone member
> server: 1. Start the Local Security Settings MMC snap-in,"
>
> That also is hard going for me! How *do* I start that in practice on
> XP Home please?
>
> ====================
>
> I tried various commands :
> In Command Prompt:
> winmgmt /clearadap
> winmgmt /kill
> winmgmt /unregserver
> winmgmt /regserver
> winmgmt /resyncperf
> regsvr32 c:\windows\system32\wbem\wmiutils.dll
>
> ====================
> In Command Prompt:
> net stop winmgmt.
> Then delete the %windir&\system32\wbem\repository directory. Once done
> go back to Start/Run/CMD and type in: net start winmgmt
>
> ====================
> In Command Prompt:
> winmgmt /clearadap
> to clear prior WMI/resyncperf information from the registry.
> Then winmgmt /resyncperf to register the system performance libraries
> with WMI again.
>
> ====================
>
> Kelly's fix for SysInfo: run msinforestore.reg from
> http://www.kellys-korner-xp.com/xp_tweaks.htm
> (Line #221 - right hand side)
>
> (No explanation; just a 12 line registry hack, all to
> HKEY_CLASSES_ROOT\CLSID)
>
> ====================
>
> A complex one I've just found but not yet attempted is from Crazy One
> at
> http://www.experts-exchange.com/Operating_Systems/WinXP/Q_20802031.html
>
> ====================
>
> That's it. I suspect this issue stems somehow from my SP2 install and
> prompt uninstall a couple of weeks ago. I've eliminated several other
> possibilities, partly by restoring to my registry position of 5 days
> ago. (Which reminds me - I now need to go through a fairly long WU of
> about 5 'Security Updates' I did since.)
>
>
> Any help would be much appreciated please.
>
-- torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway Administration scripting examples and an ONLINE version of the 1328 page Scripting Guide: http://www.microsoft.com/technet/scriptcenter/default.mspx
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