Re: DVD ROM and RW drives not working


This problem is still ongoing. I'm eager to try the suggested Microsoft
Guided Help facility; however, despite repeated attempts, the program
will not run. I've tried on two different computers, but no luck,
getting as far as the box in which it asks you whether you want to run
on "this computer" or "another computer". After this, I get a
message... "Guided Help cannot be downloaded now". Anybody else
encounter this problem?

thanks,

chris

cdennehy2000;3234386 Wrote:
On my dell xps 400 deskton, running windows xp, I regrettably made the
mistake of trying to load old Roxio Adaptec Easy CD Creator 4.02d-d5
software from an original dell disk i had from my old windows ME.... I
uninstalled the program, but two obsolete drivers remain on my
computer:

cdralw2k.sys
cdr4_2k.sys

i tried deleting these drivers from the hard drive, but still the dvd
drives are not showing up in my computer. save restoring my pc to
original factory settings, can anyone please recommend a fix for this
problem that will permit me to once again use my DVD drives?

thanks,

chris




--
cdennehy2000
.

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