Re: DVD ROM and RW drives not working

cdennehy2000 wrote:
On my dell xps 400 deskton, running windows xp, I regrettably made the
mistake of trying to load old Roxio Adaptec Easy CD Creator 4.02d-d5
software from an original dell disk i had from my old windows ME.... I
uninstalled the program, but two obsolete drivers remain on my
computer:

cdralw2k.sys
cdr4_2k.sys

i tried deleting these drivers from the hard drive, but still the dvd
drives are not showing up in my computer. save restoring my pc to
original factory settings, can anyone please recommend a fix for this
problem that will permit me to once again use my DVD drives?

thanks,

chris
================================
Might be worth a try to do a system restore
to a time before you installed the Roxio
software.

And...maybe the following article would be
worth a look:

(314060) You can no longer access the CD
drive or the DVD drive, or you receive an error
message after you remove a CD recording
program or a DVD recording program in
Windows XP: "error code 31"
http://support.microsoft.com/kb/314060/en-us


--

John Inzer MS-MVP
Digital Media Experience

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk


.

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