Re: DVDs are not playing or recognized

Hello again,

Well, upon the advice of John (thank you!) I installed Power DVD 7 trial
version. I put in another DVD and the Compaq DVD Rom drive acted the same
way, but the Sony DVD RW drive actually spun for over 2 minutes, so something
was going on with communication, in the end though I received the same
result. This time I tried playing “The Last Samurai” and the DVD movie did
not work, however on a whim I decided to try the “special features” DVD. It
started right up the very first time. I got to the first menu and then
clicked on the special features went to that menu and was able to choose and
play any of the special features that I clicked on. I restarted the computer
and tried again just to see what would happen. The disk with the actual movie
on it still would not play but the interactual install program came up when I
tried the special features disk and I was asked if I wanted to install the
interactual program, I declined because the DVD special features played
without it.

I am pretty well convinced at this point that there is some type of software
or maybe a (root kit) stopping those certain DVDs from playing otherwise why
would I be able to view the special features and not the movie. Obviously the
drives are able to play DVDs.

Anyone got any ideas about this???

Thanks again.

--
Do unto others as you would have others do unto you.


"John Inzer" wrote:

Sorry, I don't have the answer. Maybe a different
decoder like Power DVD or InterVideo WinDVD
Recorder would work but personally, I would try
replacing the drive. It will be interesting to see
what the fix turns out to be.

--

John Inzer
MS Picture It! MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Making Good Newsgroup Posts
http://www.dts-l.org/goodpost.htm


Hi,

Thanks.

Yes, that has been suggested. I have two DVD drives as is
noted in my original post.

"One is an older (5 years) Compaq DVD - ROM DV 5700B and
the other is a
Sony DVD RW DRU-700A (a little more than a year old).
Both played DVDs before the system upgrade."

The symptoms are identical in both DVD drives. They each
play the same DVDs and don't play the same DVDs. Does
that sound like a hardware problem?

I suppose I could buy another DVD drive so that I could
eliminate that from this process, and if it did work I
would be amazed.


Sounds like your DVD drive needs to be replaced.

--

John Inzer
MS Picture It! MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Making Good Newsgroup Posts
http://www.dts-l.org/goodpost.htm:

=======================================
I spent some time writing a response earlier only to
have all the info mysteriously deleted, but my signature
posted.

Anyway...

I apologize for my lack of clarity... just frustrated
from spending a lot of time searching and trying
different things with no resolution.

Originally thought I had a problem with all DVDs because
I only tried 4 or 5 and they were all newer. After
reading some troubleshooting on different sites I
thought I would try more of the DVDs from my
collection. It appears that the majority of the ones I
am able to play are older, I use the term majority
loosely because I can only play a select few.

Symptoms: When I insert certain DVDs the drive spins and
the little light comes on for about 15 seconds or so,
then the drive just stops. Nothing appears on screen, no
program attempts load, nothing. When I check the drive
properties (while the disk is in the drive) from "my
computer" the general information reads as if there is 0
bytes but the disk picture reads as full (all blue). In
WMP 10 when I attempt to play it reads as no disk in
drive. When I used Nero I would use the infotool and
that would also display information as no disk in
drive. This happens on both drives. Certain other DVDs
work just fine in both drives. Some of the DVDs that do
not work in the drives don't have interactual loaded,
and like I said, even if it is on the disk I don’t even
get the option to load it because nothing happens after
the drive stops. I have no way of telling which DVDs
will work or not.

All the DVDs work in my home DVD player and on my Dell
Laptop.

Attempted solutions: Fresh install of XP Pro SP2 with
all critical updates installed. Upgraded firmware for
the Sony DVD RW drive. Tested the Sony drive with their
read and write test and the drive passed. Installed and
uninstalled Nero 6 from CD and installed Nero 6 upgrades
from their website, also tried Nero 7. Removed drives
from device manager. Disconnected drives from computer
and installed individually. Installed software while
only one drive was connected. Completely removed Nero
software and attempted to use WMP 10 with only the
Nvidia video decoder installed. Checked region code.
All with the same results, no change or solution to the
problem.

Any help, information, or direction would be greatly
appreciated.

Thanks.






.

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