Re: Crashing and Rebooting
- From: "Joshua Smith [MSFT]" <joshsm@xxxxxxxxxxxxxxxxxxxx>
- Date: Tue, 6 Sep 2005 09:24:15 -0700
Hi Maiden,
To determine what driver is causing the problem I need you to enable driver
verifier.
Steps:
1) Windows Key + R
2) Type in 'verifier' and hit enter
3) Make sure 'Create Standard Setting' is selected and hit next
4) Click on 'Select all drivers installed on this computer' and hit Finish
5) Reboot
There is a possibility that your computer will crash on reboot. If this
occurs hit F8 when rebooting just before the windows logo screen and select
the safe mode boot option. Follow the same steps above but on step 4 choose
'Select driver names from a list'; hit next; check the box next to any
driver where the provider is not Microsoft; hit Finish; reboot.
This will slow the performance of you computer a little while enabled but
will hopefully catch the driver causing corruption. Next time you crash
the blue screen will hopefully say something like
"DRIVER_VERIFIER_DETECTED_VIOLATION". If this occurs please send the
corresponding minidump (by default it is at c:\windows\Minidump ) my way.
If you have any questions or I didn't explain something well enough don't
hesitate to e-mail me (remove "online") back. Good Luck,
Joshua Smith
OpenGL Test Lab
Microsoft
-----
Get Secure! www.microsoft.com/security
This posting is provided "AS IS" with no warranties, and confers no rights
"maiden fan" <maiden.fan.1uwt1v@xxxxxxxxxxxx> wrote in message
news:maiden.fan.1uwt1v@xxxxxxxxxxxxxxx
>
> Hi EAG1945, Thanks for the info which I have tried, my sound was enabled
> on the bios (why I didn't notice before I don't know). It helped a bit
> she isn't crashing as much but she could be better i'm thinking of
> replacing the motherboard and the psu as that is only a 300w thinking
> of a 600w the motherboard was only a make do but wasn't planning to
> replace it just yet but if I get the new psu I may as well get the
> motherboard aswell. Thanks for your help :)
>
> EAG1945 Wrote:
>> Hi maiden fan,
>>
>> I had the same problems you are having and this is what fixed it for
>> me:
>>
>> 1. Move your sound card to the farthest slot, away from the graphics
>> card.
>>
>> 2. Enter the BIOS and make sure that your onboard sound is set to
>> "disabled", not "auto".
>>
>> I believe the above helped the most. In addition, I did the following:
>>
>> 3. Blow out any dust with compressed air, clean all fans heat sinks.
>>
>> 4. Remove all cards and memory chips, clean the contacts with a pencil
>> eraser, clean contacts with alcohol to remove eraser dust.
>>
>> 5. Blow out all slots, and replace cards and memory.
>>
>> I can not guarantee this will help you, but I hope it does.
>>
>> EAG1945
>>
>> "maiden fan" maiden.fan.1ut3pp@xxxxxxxxxxxx wrote in message
>> news:maiden.fan.1ut3pp@xxxxxxxxxxxxxxxx
>>
>> I am new to this forum so I apologize if this is posted in the wrong
>> place.
>> My problem is that I have a 12 month old comp with I feel quite a
>> good
>> spec, I replaced my old Radeon 7000 graphics card with a Radeon 9550
>> for better gaming and also as I do alot of desighning with photoshop
>> and such, since I replaced the card the computer will either crash or
>> reboot while I am playing games, any games but I play mostly sims2
>> and
>> star trek, I have the latest driver's and also checked that the AGP
>> is
>> switched on in the bios all is correct. The other thing that I have
>> found is that when I run a disc the minuite the disc starts to run
>> there is a 90% chance that the computer locks up- is this connected.
>> If
>> anyone knows what the problem could be could they please tell me as I
>> am
>> starting to feel like throwing the thing out of the nearest
>> window.Below
>> is a list of my system speck. It has been suggested to update and
>> flash
>> the bios but i'm not confident enough to do that.The other thing I
>> have
>> found is that in my hardware manager it is listed that I am useing my
>> secondary ide channel with microsoft driver and not my sis ide that I
>> updated should I change this, Please forgive my ignorance i'm still
>> learning. Thank you.
>>
>> ECS 661FX-M MOTHERBOARD
>> INTELL PENTIUM4 3GHZ PROCCESOR
>> 1 GIG DDR400 RAM
>> RADEON 9550AGP GRAPHICS CARD
>> CRYSTEL SOUND FUSION SOUND CARD
>> LITE-ON LTN- 529S CD ROM
>> PHILIPS CDRW 5232P1
>> WINDOWS XP + SEVICE PACKS 1 AND 2
>>
>>
>> --
>> maiden fan-
>
>
> --
> maiden fan
.
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