Re: Yet Another Firewire Camcorder problem - please help
- From: "Sue Cole" <SueCole@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Wed, 27 Apr 2005 14:19:43 -0700
Tell me someone.....does anyone on this discussion group have a sony hi8 that
WORKS on a firewire connection? I use windows XP.
---> Sue Cole <---
"Bayb459" wrote:
> Precisely!!! I have been having the exact same problem (Sony Digital8). The
> thing is I am not a new user of XP or my camcorder or my software. That is
> the most emphatic point here for -- the cables will not work, and the camera
> is not recognized in any software I have tried (probably used about 5 titles
> of software, and tested it on 3 computers -- I mean, come on, that is
> ridiculous. That screams that this problem is a Windows or Microsoft
> problem).
> Everything I have tried is familiar to me. I have used my camcorder,
> operating system, computer, cables, and software for who-knows-how-long.
> (a.k.a. I know what I am doing -- which is EXACTLY the point the other people
> posting here are trying to make. they are not new users fumbling over things
> they don't know how to use either.) If there's going to be a solution to
> this? It's going to have to be something that points out a change that has
> occurred recently -- a universal change (which I thought was SP2, glad I
> checked here to see that everyone's experience proves that to be incorrect
> before I dove into a complete re-installation of my op. system.)
>
> I remember awhile back that a USB update was causing problems on some
> people's computers -- doesn't that logically suggest an update is likely the
> culprit? Please, someone from Microsoft, help us out here. This problem HAS
> to be something along those lines.
>
>
> "Dan Mac" wrote:
>
> > Its not your computer or your camera ro your firewire cable. I havae had the
> > same problem for a few weeks now. I have everything set up correctly but my
> > sony digital handy cam will not work with any video capture software via
> > firewire cable. I have tried several different friends computers with
> > different capture cards software etc. No luck. Uninstalled sp2 and most
> > windows updates will still only capture with usb. This problem is becoming
> > more widespread as I know of several people with the same problem. The odds
> > are better at winning the lottery then getting any usefull help from Sony,
> > been contacting them regularly with no reply. If anybody finds a fix froo
> > this problem would you please post it here for others to see. thanks
> >
> > "Graham Hughes" wrote:
> >
> > > There are many reasons for not being able to capture, it is always best to
> > > start with the most obvious and work your way through.
> > >
> > > With the computer on, connect the camcorder to the pc using a firewire
> > > cable. It is important to use firewire as USB cannot control the camera
> > > fully and the information flow is often not capable of transferring full
> > > sized dv-avi files. Most video capture applications also only work with a
> > > firewire connected camcorder.
> > >
> > > Turn the camcorder on and into the vcr/playback position. XP should give
> > > it's characteristic new hardware inserted ping followed by the new hardware
> > > balloon appearing in the bottom right of your pc screen. XP should have all
> > > the drivers it needs for all the latest devices, so at this point you should
> > > just allow XP to load all the information it wants. The writing in the
> > > balloon should alter, with possibly the type of device and the make and
> > > model number as well. When it has finished the balloon will say "Your new
> > > hardware is installed and ready to use." The balloon should then disappear.
> > >
> > > What happens if the perfect world scenario doesn't work for you? That's why
> > > you are here isn't it. To start we need to break down the process into it's
> > > various parts and gradually rule out each one as we go.
> > >
> > > The PC.
> > >
> > > 1. Ensure the firewire port is enabled and working.
> > >
> > > From the main windows screen go
> > > Start > Control Panel > System > Hardware > Device Manager
> > > If when you get to Control Panel you cannot see System, either click on
> > > classic view at the top left and it will then be one of the options or go
> > > from Control Panel > Performance and Maintenance> System > Device Manager.
> > > In Device Manager you should look for the IEEE 1394 Bus host controllers
> > > entry. If you can expand this you should have something similar to OHCI
> > > Compliant IEEE 1394 Host Controller.
> > > Neither of these entries should have a yellow exclamation mark by them, like
> > > you can see in the picture where there is one next to network adaptors. if
> > > there is, you have a problem.
> > >
> > > To fix this you can do a number of things, we'll start with the easiest and
> > > move on to the harder as we progress.
> > >
> > > If you have closed down device manager, then open it back up. Right click on
> > > OHCI Compliant IEEE 1394 host controller and then left click on Update
> > > driver. This will open up a box labeled Hardware Update Wizard. Click on
> > > next and leave it to find the driver. XP should contain all the files needed
> > > to replace the drivers for your firewire card, so after waiting a short
> > > while, during which time the box will now say please wait while the wizard
> > > searches. The box should end up saying the device is installed and ready to
> > > use. If you check again in device manager the yellow exclamation mark should
> > > now be gone.
> > >
> > > There may also be a red cross through it, this would mean that the device
> > > has not been enabled. To re-enable the device all you need to do is right
> > > click on OHCI Compliant IEEE 1394 host controller and then left click on
> > > enable.
> > >
> > > It's a good idea to check for faulty components at this stage.
> > >
> > > The easiest way to check for faulty components is to get your hands on some
> > > other items which you know for sure work. These will be a computer, firewire
> > > cable and another camcorder, funnily enough all the same parts we are having
> > > trouble with!!!!!
> > >
> > > Firstly how do we know these new components work, well if a friend has a
> > > camcorder and uses his pc for editing and he can demonstrate that his pc
> > > recognise's his camera, then you know the three items work.
> > > I would suggest to test all three pieces of equipment on each other, so your
> > > cam with his cable and pc, your cam and cable on his pc, his cam your cable
> > > and his pc, etc until you have been through every option.
> > > Do not stop if you think you have found one faulty item, you may have two or
> > > even all three!
> > >
> > > If this hasn't shown up a faulty cam or cable the next step is to get inside
> > > the pc.
> > >
> > > Conflicts can exist between pci cards due to the way the port has been
> > > assigned. The main problems are, No IRQ has been assigned, an IRQ has been
> > > assigned, but it has a software conflict, an IRQ has been assigned, and it
> > > has a hardware conflict.
> > >
> > > Simply put the firewire card may be interfering with say the sound card, or
> > > vice versa.
> > >
> > > The first step is to go back into device manager and after right clicking on
> > > the OHCI compliant ieee1394 host controller, is to choose uninstall, a
> > > warning will come up, choose yes and the firewire card will be removed from
> > > the system.
> > >
> > > We now need to get inside the pc and the first thing you need to do when
> > > working inside the pc is to read safety first.
> > >
> > > Next, remove the case cover and determine which the firewire card is. Remove
> > > any cables from the card which may be connected to it, carefully move any
> > > cables which may interfere with physically removing the card, then unscrew
> > > the screw holding the card tightly in place to the case. Once this is
> > > removed we are ready to take out the card, a good time to ensure you are
> > > earthed!! Take hold of the card, carefully but firmly and pull it out as
> > > best you can in an all in one motion straight up, try not to lever it out by
> > > rocking from side to side.
> > >
> > > Place the card somewhere safe and away from anything that may build up
> > > static, so not on a carpet.
> > >
> > > Now, we need to turn the pc back on again. So, please put the case cover
> > > back on, we don't want you getting an electric shock before solving your
> > > problem. After replacing the cover boot up the pc as normal. Let it start up
> > > and then leave it on for a minute or two and then turn it off. Again leave
> > > it for a few minutes before starting work on it.
> > >
> > > We need to remove the case and replace the firewire card. This time we need
> > > to place it in to a different pci slot. This will help solve any interrupt
> > > request conflicts. Again, push it in firmly but carefully, in one downward
> > > motion, do not try pushing in one side and then the other. Once in place you
> > > can reconnect any cables and screw in the retaining screw holding the card
> > > to the case. Now refit the case cover and we are ready to turn on the pc
> > > again.
> > >
> > > When you turn it on XP should recognise that there is new hardware fitted
> > > and the new hardware found balloon will again appear and XP will reinstall
> > > the drivers. Hopefully this will sort the problem and we can get on with
> > > editing. If not, you may need to repeat the process and move the card to
> > > another pci slot and retest, and it may even mean swapping all of the cards
> > > around, such as removing the audio card and placing that in another slot. If
> > > you need to do this, then follow the above instructions and remove the cards
> > > drivers from XP before physically removing the card from the pc and then
> > > reinstalling when you have refitted the card. For this you will need to
> > > ensure you have the driver cd from the manufacturer of the card.
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > > --
> > > Graham Hughes
> > > MVP Digital Media
> > > Laird of Glencairn
> > > www.dvds2treasure.com
> > > www.simplydv.com
> > >
> > >
> > > "Philip Rayne" <prayne@xxxxxxxxx> wrote in message
> > > news:ctl442$qgq$1$8300dec7@xxxxxxxxxxxxxxxxxxx
> > > > Hi, I have done a bit of searching and I know these issues crop up a lot,
> > > so
> > > > I hope you can take some time to help.
> > > >
> > > > I have tried to use both my camcorder and a friends camcorder on my PC via
> > > > the firewire. Neither of them appeared as devices under device manager
> > > nor
> > > > did a little bubble appear listing hte device. It used to work on my
> > > > install of XP (but I can't remember if I last tried it under SP2 or not).
> > > >
> > > > I have now completely reinstalled SP2 (made sure the firewall is turned
> > > off
> > > > as I use a router firewall) and I still can't see either camcorder. I
> > > have
> > > > tried it on my Soundblaster Audigy firewire port and on my firewire card.
> > > I
> > > > have even tried installing windows 98 SE (to dual boot) but I haven't got
> > > it
> > > > to display there either (I remember that firewire support was a little
> > > flaky
> > > > in 98 so I don't know whether to read to much into that).
> > > >
> > > > I know the firewire card works OK as my iPod still syncs through it. As
> > > far
> > > > as I can tell there are no drivers for the camcorder (it is a Panasonic NV
> > > > DS15 - about 3-4 years old).
> > > >
> > > > Has anyone any other suggestions as to what I can try? Thanks.
> > > >
> > > >
> > >
> > >
> > >
.
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