Re: Windows XP Activation Looping

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"DL" wrote:

Perhaps the first line of your post has some relevence
"I am repairing a customer's bespoke PC that had data corruption"

"Guru" <gurumsdn@xxxxxxxxxxxxx> wrote in message
news:5B0AB1DD-4DE0-4F46-A150-306BECFC26EF@xxxxxxxxxxxxxxxx
Hi!

I am repairing a customer's bespoke PC that had data corruption. I don't
know who
the manufacturer is. The XP licence sticker is on the case. The XP install
CD
turned out to be damaged so I am using a CD from another system. I have
read
of people who create bootable CDs with XP service packs and updates and
who
still manage to install XP on systems, so I do not expect the media to be
a
problem.

After I activated the installation over the phone, I rebooted the system.
I
was asked to Activate the installation, but when the Activation screen
came
up it said the system was already activated. This is a perpetual loop,
even
in Safe Mode. The only way to get into the system is to log into Safe Mode
with Command Prompt and then to run Explorer.exe.

I have talked to Microsoft 3 times and the only thing they will say is
"talk to tech support". When I talked to tech support I was told was that
"there was something wrong with your computer" and offered 3 options:
self-help on support.Microsoft.com or paid email and/or phone support. I
ended
up using the steps here
http://support.microsoft.com/default.aspx/kb/312295/en-us to deactivate
the
XP installation and successfully went through the activation process
again,
but with the same result.

Someone, somewhere must know why this happens and how to fix it, but I
have
poured through forums to no avail.

Any help will be received very gratefully.

Regards

Guru




.

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