Re: PC hangs during activation and non-activation
- From: Wilfred <Wilfred@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Fri, 29 Feb 2008 10:00:00 -0800
How am I to run this program. In XP, directly after starting up, the only
message I get is that I am to activate XP (or not), whereafter my PC hangs.
In save-mode, this program cannot be run.
My conclusion: I cannot use this program to solve my problem.
Does anybody have a solution? I'm getting desperate...
"Wilfred" wrote:
Pat,.
Thanks for your answer. I might try this, but how am I to run the program,
since windows won't start.?
"Pat Glenn" wrote:
Have you tried activating using the MS update_key program? I had a similar
activation situation last week. 'Shehan Stanley' wrote me the following (in
thread "Upgrades and OEM".
The Genuine Advantage Product Key Update Tool is only valid for
users attempting to change their current non-genuine Product Key
to a genuine COA sticker or genuine Product Key - all without a
reinstall!
http://go.microsoft.com/fwlink/?LinkId=50346&clcid=0x409
"Wilfred" <Wilfred@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:6399F893-FF98-4925-A10E-E98AA1391542@xxxxxxxxxxxxxxxx
Shenan,
Thanks for your answer, but I think I have not explained everything
properly.
After I changed the processor and motherboard, I did perform a
repair-installation with the original OEM CD. Then I got the message that
the
configuration was too much altered. I tried an activiation, but it did not
work.
After some research in the newsgroups I found out that some OEM
XP-licences
will be invalid when you change procassor and motheroard, since those two
combined recognize the computerconfiguration. I checked this with the
Microsoft helpdesk. They confirmed this and told me I had to buy a new
licence. So I did.
With this new licence, I again tried a repair-installation, with the
result
I mentioned yesterday in my first post.
Activition by telephone might be an option, but I do not get the chance
from
XP to do so. After starting up XP, the first message I get is that windows
needs to be activated, and the question whether I want to activate it or
not.
Both answers lead to the same result: a hanging PC, doing nothing for
hours....
What do I do wrong?
"Shenan Stanley" wrote:
Wilfred wrote:
Due to a processor breakdown, I had to change the processor and the
motherboard in my PC. The old version of XP (OEM) had the opinion my
configuration had changed too much, so I had to buy a new licence.
So I did. Another OEM version.
After installing the new version, XP shows a 'menu'. In this menu I
can choose to activate XP or not. Since the networkdrivers are not
installed yet (therefore XP has to work first), I chose not to
activate XP yet. Thereafter the computer just hangs for hours, with
only some disk-activity. I tried this a few times, without any
result. Also when I chose to activate XP, the same behaviour
appears: a hanging computer with only some disk-activity once in a
while.
Does anyone have a solution for this problem.
PS: Why does (*#@*) Microsoft not have a proper helpdesk for this
kind of problems? They are the source of the problem.... Is this
called 'proper aftersales service'?
I see a couple of issues here - although the first thing you say is
plausible (in a way) - I doubt the software (Windows XP previously
installed) caused you to purchase a new license. In fact - you probably
just needed to perform a repair install when you changed your motherboard
with your original OEM installation media - assuming (of course) you had
actual media and not some restoration/recovery CD/DVD/partition like some
OEMs like to give customers and that media had at least SP2 integrated
in.
How to Perform a Windows XP Repair Install
http://www.michaelstevenstech.com/XPrepairinstall.htm
How to perform an in-place upgrade (reinstallation) of Windows XP
http://support.microsoft.com/kb/315341
Then after the repair installation of Windows XP - you'd likely need to
do
the following:
Updates are not installed successfully from Windows Update,
from Microsoft Update, or by using Automatic Updates after
you repair a Windows XP installation
http://support.microsoft.com/kb/943144
Ans you probably would have had to activate in the same manner (except
you
would have had all your stuff intact the whole time - just needing to
apply
all the updates again.)
Secondly - you do not need an active network to activate Windows XP. You
can choose to activate your license by telephone and it will give you a
(usually) toll-free phone number to call to activate your copy. Usually
a
less than 5 minute phone call. However - it sounds like you are likely
missing some serious drivers (not just network) in your install. Do you
have available the motherboard chipset, network and video drivers? If
so -
first thing you should do after what I assume was a clean installation is
to
install those.
To troubleshoot the problem at hand - what happens if you boot the system
in
Safe Mode? Does the sluggishness disappear?
Since you chose to purchase an OEM version (for its cost, most likely) -
the
support for the OS installation/etc comes from the original equipment
manufacturer (OEM). In the case of your original license which likely
came
with the computer - that support would be from the original
builders/installaer of the OS. In the case of the second license - you
made
yourself the OEM.
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html
- References:
- Re: PC hangs during activation and non-activation
- From: Shenan Stanley
- Re: PC hangs during activation and non-activation
- From: Wilfred
- Re: PC hangs during activation and non-activation
- From: Pat Glenn
- Re: PC hangs during activation and non-activation
- From: Wilfred
- Re: PC hangs during activation and non-activation
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