Re: My Dad Went To Prague, Now He's Back, he Can't Connect

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Luke wrote:
Okay, thanks for the reply. Can you go through a step by step method of how he'd beable to change these settings back?

Thanks

"Tim" wrote:

Luke wrote:
My Dad's laptop is a Toshiba Qosimo F20

He went to Prague in Czech republic for 6 months with his laptop, and he's come back to the UK, he cannot connect wirelessly to my BT Hub at home. My laptop can connect fine, and so can my Sisters, so why is my Dad's having problems? It's really confusing, as the BT software can see the BT Hub, but it just can't connect. Any ideas?

Cheers
Did you go through the wireless configuration on his laptop to ensure the security information (SSID, key, etc.) are correct? Maybe he connected to a wireless network while in Prague and needs to have the settings changed back.

Tim

Unfortunately, I can't. Each manufacturer has a slightly different interface for configuring these things so I can't tell you by name what to click on (and I'm not familiar with Toshiba or BT). And sometimes those settings are modified through Windows and sometimes through the wireless vendor's utility. So there are too many variables to try and be specific. But all of them have the core security settings in common. I suggest going to the vendor's web site. Good ones will have pages (or downloadable manuals) on how to setup the wireless card.

Of course, you will need to know what your SSID, encryption protocol, and security key is. If you don't know, log into your wireless router (hub) and look at the configuration pages. Or you could look at the settings for your laptop and configure the Toshiba similarly.

Good luck.

Tim
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