Re: Stop Error Message: 0X0000007A(OXC03E10A8.....................

Thanks John for your excellent input, I have a question for you since it
sounds like you have lots of knowledge concerning this type of problem.
Since I posted this message, I disabled all power options and the screen
saver which was the Microsoft blank screen saver, not a third party screen
saver is there is such a thing. After disabling these features, I have not
encountered this problem again. Is it possible this type of problem could be
repaired by nothing more than shutting down the computer and rebooting? I
suspect this problem may not resurface and again, it may happen again, I
hope not.
--
Carroll
Lake Forest, CA


"John John" wrote:

Hi Carroll,

Unfortunately, Andrew E. gave you incorrect information. You can read
the article that he point you to if you wish, it's here:
http://support.microsoft.com/kb/900485

That article refers to a Stop 0x7E in aec.sys. The hotfix provides a
replacement Aec.sys file.

Your error is a Stop 0x7E in NTFS.Sys. NOT the same thing at all as
what Andrew E. send you on a fools errand for! *DO* *NOT* bother with
the hotfix in the article, it will do *nothing* to help you!
Furthermore, if you call Microsoft asking for a hotfix they will ask you
why you need the hotfix. If you give them the description of your
problem and it doesn't match the problem addressed by the hotfix they
may charge you $$$ for a service call!

The hotfixes referred to in some of these Microsoft articles are fixes
that are available to address *specific* problems on some computers.
These hotfixes are not meant to be made available to the general public
because they have not been fully tested or because they may cause other
problems if applied to computers without the problem that the fix
addresses, that is why you have to call Microsoft to obtain hotfixes.

As for your 0x7A error in NTFS.Sys, I am sorry that I cannot provide
more accurate advice for your problem. You might want to sift through
these:
http://search.microsoft.com/results.aspx?q=Stop+0x0000007A+&qsc0=0&SearchBtn0=Search&FORM=QBME1&l=1&mkt=en-US

Errors in NTFS.sys can lead to loss of data or complete disk and file
system failure! Make a back up of your files while you can!

Good luck,

John


Carroll wrote:

Hi Andrew, thank you very much for responding to my question. Unfortunately
I do not understand the term 'hotfix' or how to implement this fix. Could
you elaborate on this or tell me where to find this info? Meanwhile I will
go to some of the Microsoft websites and search for this term, hopefully
this will give me the info.

Thank you again,


.

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