Re: Reinstallation can't find my hard drives
- From: John John <audetweld@xxxxxxxxxxx>
- Date: Fri, 03 Nov 2006 12:03:50 -0400
Yes, I think you should ask Dell. I don't know what sort of reinstallation method Dell supplied, either you would have a reinstallation CD, a Recovery CD or it would make use of a Recovery Partition on the hard drive. If the pc can boot from USB devices you might be able to use a USB diskette drive. Or you can borrow or buy a diskette drive (they only cost about $10-$15) and use it. If you can get around fitting a diskette to the machine the drivers should be easily available for download directly from Dell, go over there and search using you asset tag number and you should find the information that you need.
John
tinkerbell wrote:
Thanks John,
This will be a problem as my system has no floppy drive (only cd/dvd), nor do I have the drivers. It is a Dell system and I wonder why they would not have thought of this problem. Perhaps I should ask Dell?
"John John" wrote:
You have to tell the setup program to load the SATA drivers at the very beginning of the setup routine. Pay close attention to the cue at the bottom of the screen when setups begins, you will see something like:
To specify additional mass storage devices press F6
If you miss the cue you will have to restart the setup routine. To make sure you don't miss the cue just repeatedly tap the F6 key when setup begins. A bit later on Setup will ask you to insert a diskette containing the drivers into drive a:. You MUST supply the drivers on a diskette, the setup program will not accept the drivers from any other media source.
John
tinkerbell wrote:
i am attempting to reinstall Win XP Pro on a machine with 2 SATA hard drives. (Win XP has become sluggish & full of holes). I have rebooted from original XP Pro CD. It inspect system, loads files, starts windows then asks if I want to do reinstall or repair. Whichever I choose it tells me that setup can't find any hard drives on my system.
i have changed over the drives (0 to 1 and vice versa on the motherboard), turned them off and on in the BIOS. No combination has any effect.
when I take out the CD the system boots up just as normal with Win Explorer showing both drives as ever.
What is happening?
Please help
.
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