Re: The easy way to setup XP remote assistance?

Ian wrote:
VNC would probably be more suitable. .....

Thanks -- and thanks for the command samples.

That's certainly much simpler. I just wonder about
VNC. I've used it in several situations. On a LAN,
it's endurable if you get the settings right, but
I've never found it even usable at any distance.
(I'm fiber optic, he's _some_ sort of broadband, and
there's a thousand miles between us.)

I use RDP at work to administer servers and it's just
like being there--but that's with both machines on the
same LAN. However, I was assuming that having a Microsoft
OS on each end, it would be able to send encoded system
calls instead of VNC's graphics snapshots.

We're going to try VNC. Might not work, but at least it's
simple to set up. Setting up an RDC request is more difficult
for him than the problems he wants help with.

--
Wes Groleau

Don't get even -- get odd!
.

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