Re: Upgrade from Windows XP Home (SP2) to Windows XP Pro fails
- From: "Jim" <jim@xxxxxxxxxxx>
- Date: 11 Jul 2006 23:44:04 -0700
You would think having XP Home installed previously would mean that
your Hardware is okay, but sometimes faulty RAM, faulty motherboard or
not really a faulty motherboard but the ide chipsets aren't compatible
with XP.
You could try re-seating the RAM chips. You can also go into your
BIOS and change the modes on the IDE Channel that has the CD-ROM, I
think PIO Mode it is, try PIO Mode 1 then go to the highest number, but
not all BIOSs give you the option these days to choose the PIO modes so
this might be out of the question, do you want maybe try another
CD-ROM.
Or you could just be out of luck and there is a major issue with
your current XP Home Operating System that is stopping the upgrade.
Or you could try doing this first, updating your BIOS to its latest
version.
Do you have a spare Hard Drive laying around or can borrow one. Maybe
disconnect your Hard Drive, put your spare one in, then try installing
XP from Fresh. See if this error still exists. If it does, then you
know for sure that it's hardware related. If this is the case I would
go for RAM re-seating, then BIOS upgrade and trying to install XP
freshly, if this then works, then you can put your hard drive back in,
try the upgrade again.
Let us know how you go.
Regards,
Jim
MCP
davidpw1@xxxxxxxxx wrote:
I get the same thing on my new HP Pavillion Laptop. I have home
installed and am trying to upgrade to professional with the same error
message. How could there be a hardware problem when Home runs fine?
Franz wrote:
The upgrade to XP Pro failed with the error:
Setup can not set the required Windows XP configuration information. This
indicates an internal setup error. Contact your system administrator.
It let's me retry, copies the install files again but gets stuck at the same
point again.
I would be happy just to rollback the upgrade to XP home.
I am able to go to the recovery console and tried
http://support.microsoft.com/kb/875355/en-us
but the path to the uninstall does not seem to exist.
Any ideas would be appreciated
NB: I run the compatibility test prior the upgrade and it said all was OK
--
Franz K
Windows Systems Support
.
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