Upgrade 2000 Pro to XP Pro

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Sorry for the X-post. I didn't recognize this Group earlier.

Many thanks for your help.

CURRENT SYSTEM:
Dell Inspiron 8000
Windows 2000 Pro

ATTEMPTING TO INSTALL:
Windows XP Pro Upgrade


MY EFFORTS: (1) Boot up computer, (2) Insert new MS Win XP Pro Upgrade disc,
(3) close drive.

RESULT: CD does not run automatically.

MY EFFORT: "Start/Run/d:\setup.exe"

RESULT: "Please insert disc."

MY EFFORT: Went to Win Explorer to look at disc and find file.

RESULT: No cd appears to be in the drive. (I have only one CD drive)

CHECKS:

Three other cd's open and run automatically on this drive. Virgin cd's open
the CD-maker automatically.


MY EFFORTS: Uninstall all firewalls and popup blockers and virus
protections. Disable Norton. Reboot.

RESULT: No change.

MY EFFORT: Purchased another new copy of Win XP Pro Upgrade from a different
vendor. - all the same as above.

RESULT: All the same as above.

Please advise. Many thanks.
.



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