Re: Where Have My Drives Gone?

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[[Code 19
Windows cannot start this hardware device because its configuration
information (in the registry) is incomplete or damaged. To fix this problem
you can first try running a Troubleshooting Wizard. If that does not work,
you should uninstall and then reinstall the hardware device. (Code 19)

Recommended resolution
A registry problem was detected.

This can occur when more than one service is defined for a device, if there
is a failure opening the service subkey, or if the driver name cannot be
obtained from the service subkey. Try these options:

On the General Properties tab of the device, click Troubleshoot to start the
Troubleshooting Wizard. Click Uninstall, and then click Scan for hardware
changes to load a usable driver. Restart the computer in Safe Mode, and then
select Last Known Good Configuration. This rolls back to the most recent
successful registry configuration.

As a last resort, you can edit the registry directly. For more information,
see the Registry Reference in the Microsoft Windows 2000 Server Resource Kit
at: .]]
From...
Explanation of error codes generated by Device Manager in Microsoft Windows
XP Professional
http://support.microsoft.com/default.aspx?scid=kb;en-us;310123#XSLTH3272121122120121120120

19
Windows cannot start this hardware device because its configuration
information (in the registry) is incomplete or damaged.
To fix this problem you can first try running a troubleshooting wizard. If
that does not work, you should uninstall and then reinstall the hardware
device. (Code 19)

A registry problem was detected.

This can occur when more than one service is defined for a device, if there
is a failure opening the service subkey, or if the driver name cannot be
obtained from the service subkey. Try these options:

On the General Properties tab of the device, click Troubleshoot to start the
troubleshooting wizard.

Click Uninstall, and then click Scan for hardware changes to load a usable
driver.

Restart the computer in Safe Mode, and then select Last Known Good
Configuration,which rolls back to the most recent successful registry
configuration.

As a last resort, you can edit the registry directly. For more information,
see the Registry Reference in the Microsoft Windows 2000 Server Resource Kit
at http://www.microsoft.com/reskit.

From...
Microsoft Windows XP - Device Manager Error Codes
http://www.microsoft.com/resources/documentation/Windows/XP/all/reskit/en-us/Default.asp?url=/resources/documentation/Windows/XP/all/reskit/en-us/prjk_dec_lgsc.asp

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:0E0D149D-C5BE-4CA7-9B15-F1879FF1A985@xxxxxxxxxxxxx,
StuartScott <StuartScott@xxxxxxxxxxxxxxxxxxxxxxxxx> hunted and pecked:
> Hey All,
>
> Im having some major problems with my drives....Firstly my CD/DVD Drive
> has disappeared from Windows - and in the device manager i get the
> following message...
>
> "Windows cannot start this hardware device because its configuration
> information (in the registry) is incomplete or damaged. (Code 19)
>
> Click Troubleshoot to start the troubleshooter for this device."
>
> Also, just tonight my external Hard Disc is now not working - with the
> error message in the device manager showing a problem with one of my USB
> ports....
>
> Can anyone please help....I think it may be a virus but could really do
> with some help on how to tackle this problem! Please give details, im
> hopeless!
>
> Thank You
>
> Stuart

.



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