Re: Replacing Product ID / Activation Key in XP SP2

"TJWalker" <TJWalker@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:DD18D508-F5C7-42DD-90DA-4D88D9511771@xxxxxxxxxxxxxxxx
> Greetings:
>
> A friend's Dell laptop that came with Win XP Home (pre sp1) but recently
> updated to sp2 crashed - repeated blue screen and reboot. Anyway, when it
> became apparent the only solution was a complete format and reinstall - I
> decided to use the OS restore disk that just came with my brand new Dell
> laptop which is XP Home SP2.
>
> I did not want to use her pre sp1 disk and have to download all the
> updates,
> etc.
>
> Anyway, it installed just fine but put my OEM serial number in. I have
> her
> XP Home key that came with her laptop - and I have tried the instructions
> found on the Microsoft site about doing a regedit and replacing the key -
> but
> it does not work.
>
> When I call customer service via the activation wizard - all they could do
> was give me the new lengthy activation code - but it is still using my
> serial
> number.
>
> How can I put her serial number (since she is a registered owner of XP
> Home)
> into this install I just did using my OEM disk?
>
> I don't want Microsoft to think her's is an illegal copy.


Redo the restore using HER disk key and then download or get the CD from one
of the numerous sources available and apply SP2.

--

Regards,

Mike
--
Mike Brannigan [Microsoft]

This posting is provided "AS IS" with no warranties, and confers no
rights

Please note I cannot respond to e-mailed questions, please use these
newsgroups

"TJWalker" <TJWalker@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:DD18D508-F5C7-42DD-90DA-4D88D9511771@xxxxxxxxxxxxxxxx
> Greetings:
>
> A friend's Dell laptop that came with Win XP Home (pre sp1) but recently
> updated to sp2 crashed - repeated blue screen and reboot. Anyway, when it
> became apparent the only solution was a complete format and reinstall - I
> decided to use the OS restore disk that just came with my brand new Dell
> laptop which is XP Home SP2.
>
> I did not want to use her pre sp1 disk and have to download all the
> updates,
> etc.
>
> Anyway, it installed just fine but put my OEM serial number in. I have
> her
> XP Home key that came with her laptop - and I have tried the instructions
> found on the Microsoft site about doing a regedit and replacing the key -
> but
> it does not work.
>
> When I call customer service via the activation wizard - all they could do
> was give me the new lengthy activation code - but it is still using my
> serial
> number.
>
> How can I put her serial number (since she is a registered owner of XP
> Home)
> into this install I just did using my OEM disk?
>
> I don't want Microsoft to think her's is an illegal copy.


.