Re: Rolling back Computer device in device manager (hal.dll) after installing SP2 gives BSOD after restarting?



Hi Jason,


thanks for your answer.

I made my comments inlines...


"Jason Tan (MSFT)" <v-jasont@xxxxxxxxxxxxxxxxxxxx> escribió en el mensaje
news:fIOKBOLTFHA.388@xxxxxxxxxxxxxxxxxxxxxxxx
> Hi,
>
> Thanks for posting!
>
> I understand that you want to rollback to "Advanced Configuration and
> Power
> Interface (ACPI) PC" in Device Manager. However, when rollback it
> experienced the blue screen, the system cannot startup normally.

No, 'updated' my 'hal driver' from "ACPI Multiprocessor PC" (PIV) to
"Advanced Configuration and Power Interface (ACPI) PC" (PIII) . Then, after
for example a hardware upgrade to a new motherboard, I want to rollback to
"ACPI Multiprocessor PC".


>
> Based on the description, please help me know the following information:
>
> 1. How did you perform the image installation? Are you using Ghost?

I'm using PowerQuest Drive Image, but in fact I reproduced this problem with
a single PIV PC, just installing in it Windows XP (no SP), 'updating' the
hal driver to the PIII hal, installing WinXP SP2, and rolling back to the
original PIV Hal driver => BSOD


>
> 2. How about the status of the OS now? Can it boot correctly? If it cannot
> boot up normally, Can it boot into Safe Mode?

No, the OS cannot boot in any mode, it allways blue screens giving an error
related to ntfs.sys.

>
> 3. If it can boot up normally, I suggest you do not rollback the driver in
> Device Manager. You may choose to update the driver and check to see if
> the
> issues disappear.

It cannot boot at all so...


Since you told me about imaging, I just wanted to tell you about how
problematic is this for us: we have lots of WinXP Workstations with PIII
motherboards, where we installed SP2. Now, if we upgrade this motherboards
to PIV, we cannot use the PIV hall driver (we cannot roll back the hal
driver to the original PIV hal)....


.



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