Re: Printer, Network, Computers with Different Windows Operating S

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Casey --

A couple of things...

When I get to your step 6, after the "Use the following port" option, the
default is LPT1. If I follow your instructions from this point, I would be
assigning the printer to LPT1 on the XP machine. Shouldn't I select the
network printer before clicking on NEXT?



"Carey Frisch [MVP]" wrote:

> Open your Control Panel and click on the "Add Hardware" icon.
> The "Add Hardware Wizard" will appear.
>
> 1. Click on Next and place a dot next to "Yes, I have already connected the hardware".
> 2. Click Next and scroll all the way down to "Add a new hardware device".
> 3. Click once to highlight it and click Next.
> 4. Place a dot next to "Install the hardware that I manually select from a list (Advanced)".
> 5. Click Next and scroll down to "Printers", click once to highlight and click Next.
> 6. Place a dot next to "Use the following port" and click Next.
> 7. In the "Install Printer Software Screen", on the left side scroll down to "HP"
> and click once to highlight, then on the right-side scroll down to
> "HP DeskJet 890C", click on it to highlight and click Next to install the drivers.
>
> --
> Carey Frisch
> Microsoft MVP
> Windows XP - Shell/User
> Microsoft Newsgroups
>
> Get Windows XP Service Pack 2 with Advanced Security Technologies:
> http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx
>
> -------------------------------------------------------------------------------------------
>
> "Bill Richardson" wrote:
>
> | I have a wireless network in my home. Previously I had two computers on that
> | network – a desktop and a laptop, both running Windows 98 SE. Attached
> | directly to the desktop by a parallel cable is an HP 890C Deskjet printer. I
> | set that printer up as “shared” so that the laptop could send documents to it
> | and I wouldn’t need a second printer. In essence, I wanted the desktop to be
> | the printer server for the network. The set-up worked fine when I made the
> | default printer for the laptop the shared HP 890C. I had no trouble printing
> | to it from the laptop.
> |
> | Recently I bought a new laptop, a Dell Inspiron 9300 running Windows XP Pro.
> | I retired the older laptop.
> |
> | Once again, I sought to enable the Dell to see the HP as its default
> | printer. THIS HAS NOT WORKED AT ALL. Here’s what happens:
> |
> | I start with the “Add a Printer” icon under Printers and Faxes. This starts
> | the printer wizard. I specify that I want to use a printer that is attached
> | to another computer, then I identify that computer by its network name. As
> | soon as I hit Next after that step, I get the following message:
> |
> | “The server for the ‘HP Deskjet 890C Series’ printer does not have the
> | correct printer driver installed. If you want to search for the proper
> | driver, click OK. Otherwise click Cancel and contact your network
> | administrator or original equipment manufacturer for the correct printer
> | driver.”
> |
> | When I click OK, I am taken to the list of available printer drivers. I then
> | select the driver for the HP Deskjet 890C. I install it and select it as the
> | default printer.
> |
> | When I try to print a test page, I get the following message:
> |
> | “Test page failed to print. Would you like to view the print troubleshooter
> | for assistance? Unable to create a print job.”
> |
> | The troubleshooter doesn’t seem to help. If I try to print anything else to
> | the printer, I get a message that tells me that there was an error, to make
> | sure the printer is plugged in and to reinstall the printer driver.
> |
> | I have tried reinstalling the 98 printer driver on the 98 machine, using a
> | download from HP. I have also tried to get a new driver from HP for the XP
> | machine, but the HP website won’t let me download one, telling me that XP
> | comes with all the right drivers. The Dell support people say it is a
> | Microsoft problem and they, Dell, don’t do software.
> |
> | HELP!!!!!!
> |
> | --
> | WER
>
>
.

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