Re: Reinstalling applications and software only from Norton Ghost

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance



This is superb information. But it looks like I will have to purchase all new
software. She is only 10 yrs old and has been using Microsoft Office since
she was "5". I am scared there are too many errors on the "Ghost discs".
System restore was not working from the "restore discs" and several other
features in the Microsoft Mgmt Console could not be restarted....wish me
luck...And I will have a different technician perform the necessary tasks.
Thanks way too much!!!

"Grant Robertson" wrote:

> In article <B52ADD99-4E93-4434-B942-6DBBF80924C1@xxxxxxxxxxxxx>,
> Lizzie@xxxxxxxxxxxxxxxxxxxxxxxxx says...
> > I recently discovered my granddaughters PC was upgraded to XP Pro with an
> > illegal license which I paid a technician to perform. I contacted Microsoft,
> > purchased an additional XP Pro license and they were kind enough to walk me
> > through the reinstallion. I have lost the additional software on her PC. I do
> > have Norton Ghost for XP backup of the entire PC. Can I restore only the lost
> > programs with this copy which consists of 6 discs. Help!!!!
> >
>
> Nope. A Ghost image will always completely replace the ENTIRE contents of
> a hard drive. While it is possible to open the image file and extract
> individual files this will not allow you to restore the lost programs
> onto her new setup. This is for the same reason that you can't just copy
> files from one computer to another to install the program on the second
> computer. There is WAY more involved than just putting some program files
> in a folder on a hard disk.
>
> However, there are some other options available to you but they would
> really require the services of an experienced technician. Just don't use
> that same guy again.
>
>
> Here is the basic gist:
>
> 1) Backup any new data your daughter has put on the newly configured PC.
> Just new documents or pictures she has created or stored there. If she
> installed new programs just make sure you have the install disks or burn
> the install files to a CD or something. Remember, you can't just copy the
> installed programs. If you have any questions ask your local technician.
>
> 2) Reapply the Ghost image to your daughter's PC. This will completely
> overwrite everything on the hard disk.
>
> 3a) Use the procedure listed here
> (http://support.microsoft.com/kb/328874/) to change the CD-Key to the
> legitimate one. I have no information as to whether this method will work
> with Service Pack 2. Fortunately, you have an image file so if you have
> SP-2 and this doesn't work you can reapply the image and move on to
> option 3b.
>
> 3b) Use this only if 3a doesn't work. Reapply the image as in step 2 then
> do what is called a Recovery Install using your new, legitimate CD. If
> your technician doesn't already know what this is then choose a different
> technician. It is not for the faint of heart so I don't recommend you do
> it yourself unless you already know what it is.
>
.



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