Re: Cannot Install Windows XP on a New Hard Drive in my Dell Dimension 2350
From: Nepatsfan (nepatsfan_at_SBXXXVIII.com)
Date: 01/01/05
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Date: Sat, 1 Jan 2005 10:41:57 -0500
Glad to hear you're all set. Thanks for the feedback.
Nepatsfan
"Graham Brooker" <graham.brooker@NOSPAM.cwcom.net> wrote in
message news:O3rcFXB8EHA.4004@tk2msftngp13.phx.gbl...
> Many thanks for this information which sorted out my problem.
> The Dell tech support help information was clearly wrong in
> this instance.
>
> I disconnected my USB mouse and plugged in a PS2 mouse in
> stead. I rebooted from the C: drive and finished my previous
> installation. Win XP appeared to skip or not install certain
> "unknown" devices so I installed everything from the Dell
> Resource Driver CD one at a time. Each device got installed
> eventually until all unknown ones disappeared from the list.
>
> A few automatic Win XP updates from the internet sorted out the
> remaining glitches and after about 20 re-boots everything seems
> to work fine.
>
> Thanks for your help
>
> Graham
>
>
>
>
> "Nepatsfan" <nepatsfan@SBXXXVIII.com> wrote in message
> news:IoqdnYVqePP_A0jcRVn-uA@comcast.com...
>> You might want to take a look here before you start any major
>> surgery:
>>
>> http://support.microsoft.com/default.aspx?scid=kb;en-us;828267
>>
>> If you have a USB keyboard or mouse then this might be your
>> problem:
>>
>> http://support.microsoft.com/default.aspx?scid=kb;en-us;815319
>>
>> If the CD you're using does not include SP1 or SP2 you may be
>> running into this problem:
>>
>> http://support.microsoft.com/default.aspx?scid=kb;en-us;303013
>>
>> A few other things to try:
>>
>> Disconnect everything except the keyboard, mouse and monitor.
>> Go to Dell's web site and see if there is a BIOS update
>> available for your machine.
>>
>> Nepatsfan
>>
>> "Graham Brooker" <graham.brooker@NOSPAM.cwcom.net> wrote in
>> message news:e01gAH27EHA.3820@TK2MSFTNGP11.phx.gbl...
>>>I bought a 160GB hard drive from Dell and fitted it correctly.
>>>I ran the diagnostic tests from the Dell resource diagnostic
>>>CD - all OK. I cannot reinstall windows XP from the Windows
>>>disk.
>>>
>>>
>>>
>>> The system boots OK from the CD, creates a new NTFS partition
>>> (the only one), formats the C drive and copies over the first
>>> stage of the windows installation files. The PC reboots
>>> correctly from the C drive and tries to finish the
>>> installation. "Preparing Installation" is marked green as
>>> completed. "Installing Windows" is highlighted and the green
>>> progress bar is about 2/3s along with "Installing Devices"
>>> showing above it. The estimated time to finish is 34 minutes
>>> when the software install stops. All the slideshow windows
>>> feature messages continue to keep changing and the progress
>>> stars on the bottom right hand corner keep flashing to show
>>> something is happening.
>>>
>>>
>>>
>>> Each time I run the Windows set-up disk it runs to the same
>>> point and appears to stop although the screen is still
>>> active. I always delete and create a new partition and
>>> reformat each time I try. I even tried another Windows XP
>>> Home Edition CD from a newer Dell PC and it did exactly the
>>> same thing.
>>>
>>>
>>>
>>> Do I have to run anything else before I start windows
>>> installation e.g. flat screen set-up disk for instance. I
>>> have disconnected the printer and network cable.
>>>
>>>
>>>
>>> Dell tech support want me to run DOS DEBUG and run some low
>>> level disk cleanup/format utility from a direct BIOS call. I
>>> thought these were unsafe on new modern hard drives. They
>>> then suggest I run the DOS FDISK and FORMAT commands rather
>>> than use the Windows Set-up program to do this for me. I am
>>> worried about doing this.
>>>
>>>
>>>
>>> Any ideas greatly appreciated.
>>>
>>>
>>>
>>>
>>
>>
>
>
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