XP Install Stuck in Infinite Loop
From: Bob (anonymous_at_discussions.microsoft.com)
Date: 10/10/04
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Date: Sun, 10 Oct 2004 14:29:30 -0700
I tried to upgrade from W2K to XP but ran into problems.
So, I decided to just do an entire new install. But I
ran out of room. I made room by blowing away lots of
stuff (mostly mp3s) but I also tossed winnt (gulp). I
know. I shouldn't be allowed to touch these things...
Anyway, I'm now in an infinite loop and I don't know how
to get out of it. (btw, I'm dumped everything I own onto
a USB drive, so I'm not averse to blowing the whole thing
up and starting from scratch.)
Here's the message:
Fatal Error:
Setup was unable to retrieve the Product Id because of
the following error: RegOpenKeyEx(System\Setup\Pid)
returned error 2 (2).
***
Fatal Error:
Setup was unable to retrieve the Product Identification
of the system you are installing. The Windows XP media
may be damaged.
Please contact Product Support.
***
Fatal Error:
One of the components that Windows needs to continue
setup could not be installed.
The operation was canceled by the user.
---- The media's fine. I'm working under a corporate license and I'm working on another computer upon which I've just loaded XP. On this one, I swapped out HDDs and was working with a blank drive. So, here I am. Any suggestions besides a bazooka? The box with the install problem is a Tecra 8100 running 256M RAM on a Toshiba 12GB HDD. I think the clock speed is around 600 Mhz. Thanks
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