RE: canīt LOG ON with any identities

From: Jody Atkins (a-joatki_at_online.microsoft.com)
Date: 09/14/04 

Date: Tue, 14 Sep 2004 21:19:12 GMT

I recommend that you rol back the registry and try it from there and then
if it works put back the old back-up copies of the current registry one at
a time.

Below are instructions. If you have Windows 2000 I suggest you replace all
windows for winnt or whatever you have your sysvol named.

I can offer you (2) suggestions:

First one necessitates a Windows 2000 or XP or 2003 CD. It doesn't matter
which because any will get you into recovery console. If you can't get
into recovery console then I suggest you take the H/D out nad put it into
another system as a secondary H/D and then follow the steps below but you
would do it within windows:

(All steps that follow invole editing registry keys so follow EXACTLY to
avoid any further damage)

Once in recover Console you need to perform the following steps:

At the Recovery Console command prompt, type the following lines, pressing
ENTER after you type each line:

md tmp
copy c:\windows\system32\config\system c:\windows\tmp\system.bak
copy c:\windows\system32\config\software c:\windows\tmp\software.bak
copy c:\windows\system32\config\sam c:\windows\tmp\sam.bak
copy c:\windows\system32\config\security c:\windows\tmp\security.bak
copy c:\windows\system32\config\default c:\windows\tmp\default.bak

delete c:\windows\system32\config\system
delete c:\windows\system32\config\software
delete c:\windows\system32\config\sam
delete c:\windows\system32\config\security
delete c:\windows\system32\config\default

copy c:\windows\repair\system c:\windows\system32\config\system
copy c:\windows\repair\software c:\windows\system32\config\software
copy c:\windows\repair\sam c:\windows\system32\config\sam
copy c:\windows\repair\security c:\windows\system32\config\security
copy c:\windows\repair\default c:\windows\system32\config\default

Type exit to quit Recovery Console. Your computer will restart.
Note This procedure assumes that Windows XP is installed to the C:\Windows
folder. Make sure to change C:\Windows to the appropriate windows_folder if
it is a different location.

If you have access to another computer, to save time, you can copy the text
in step two, and then create a text file called "Regcopy1.txt" (for
example). To create this file, run the following command when you start in
Recovery Console:
batch regcopy1.txt

With the batch command in Recovery Console, you can process all the
commands in a text file sequentially. When you use the batch command, you
do not have to manually type as many commands.

If you are able to get H/D installed as a second drive and look at it from
another O/S then you could perform the following steps:

Make a folder called tmp in the root of the windows directory of the second
H/D. (X:\ equals the drive letter of the second H/D) I suggest open this
folder and have it minimized to the task bar.

Click start then run and perform the following commands one at a time:

copy x:\windows\system32\config\system x:\windows\tmp\system.bak
copy x:\windows\system32\config\software x:\windows\tmp\software.bak
copy x:\windows\system32\config\sam x:\windows\tmp\sam.bak
copy x:\windows\system32\config\security x:\windows\tmp\security.bak
copy x:\windows\system32\config\default x:\windows\tmp\default.bak

Click the tmp folder in the task bar and verify that the 5 files above
exist and have .bak extensions.

Next:, open a command window and perform the following:

cd .. (till you are at the root of your second H/D (x:\))
delete x:\windows\system32\config\system
delete x:\windows\system32\config\software
delete x:\windows\system32\config\sam
delete x:\windows\system32\config\security
delete x:\windows\system32\config\default

copy x:\windows\repair\system x:\windows\system32\config\system
copy x:\windows\repair\software x:\windows\system32\config\software
copy x:\windows\repair\sam x:\windows\system32\config\sam
copy x:\windows\repair\security x:\windows\system32\config\security
copy x:\windows\repair\default x:\windows\system32\config\default

Now move the H/D back to your original PC and start the PC.

The articile for these steps is:

http://support.microsoft.com/default.aspx?kbid=307545

If the PC does not start then I suggest you perform a inplace upgrade:

http://support.microsoft.com/default.aspx?scid=KB;[LN];315341

If that fails I suggest a parallel and this will allow you to get to your
files and back them up before you rebuild completely:

http://support.microsoft.com/?kbid=266465

Good Luck

This will get your files up to date

Best Regards,
Jody Atkins
Microsoft Online Support Engineer
Get Secure! - www.microsoft.com/security
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Let me know if you have any other questions or if I can help.

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|
| When I turn on the PC, I reach the first menu where I can
| choose between different configurations
| ("Admnistrator" "Me" "John" etc). But when I press one of
| them, those are the messages I obtain:
|
| "loading your personal configuration"
|
| and 2 seconds later
|
| "saving your personal configuration"
|
| So I get back to the main menu and I am not allowed to
| LOG ON
| How can I solve this problem ?
| I never reach the "start" button !
|