RE: error when booting: missing file \windows\system32\config\system
From: Mohan (Mohan_at_discussions.microsoft.com)
Date: 09/04/04
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Date: Sat, 4 Sep 2004 09:43:04 -0700
Hi Kyle,
In the Recovery console if you get the prompt C:\windows then try the art
315341 from the Knowledge base. If you just get the prompt as C:\ then it
means that the windows installation on your computer is corrupted.
If the windows installation is corrupted then back up the data and reformat
, reinstall the OS ref art 316941 or www.windowsreinstall.com
you could reply to v-2mnair@mssupport.microsoft.com.
Good Luck!
"Kyle" wrote:
> When my mom tried booting her Compaq computer with
> Windows XP Home, a message came up that said that Windows
> could not boot because "\windows\system32\config\system"
> was missing. We tried doing the correction that Microsoft
> Knowledge Base Article 307545 said to do, but when we
> tried copying from the repair file, it said that the file
> could not be copied. I also have Windows XP Home on my
> laptop. If I took the system file from my computer, could
> I use that for my mom's computer to replace the missing
> one? We called a few places (circuit city, where we got
> the computer, and compaq) and both said that we would
> have to either start from scratch and lose three years of
> data, or have a professional come in and restore windows
> for like $300. I was wondering if I could just copy my
> system file and put it on my mom's computer, or does each
> computer have a unique system file? I just don't want my
> mom spending a ton of money if I can fix it. Also, if
> anyone has any knowledge in this issue, please e-mail me
> or respond to this message. Thank you, everyone.
>
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