Re: Cannot upgrade to WinXP HE - fixed

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From: Jack R (jackr_at_msn.com)
Date: 08/28/04 

Date: Sat, 28 Aug 2004 15:12:44 -0400

I started in safe mode and installed from the hard drive, and it worked. 

-- 
Jack R
"Jack R" <jackr@msn.com> wrote in message 
news:uIPiiyJjEHA.1344@TK2MSFTNGP11.phx.gbl...
> I'm trying to upgrade a Win98SE PC to XP Home Edition.
> The PC is a P4 1.5GHz system with 256MB RAM and a 40GB HD (with 32GB 
> free).
> Should be a good candidate for an upgrade.
> The compatibility test shows no show stoppers.
>
> When I attempt to upgrade, I get:
> Setup cannot continue. Contact Microsoft technical support
> (error: 5BEFF58h)
>
> I tried to email MS tech support, but they require the product code from 
> the installed OS.
> Since I can't install it, I can't get the product ID.
>
> I tried installing from the CD drive, and copying to the hard drive and 
> installing from there.
> Same result.
>
> Any suggestions welcome, thanks.
>
> -- 
> Jack R
>
>
>

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