Cannot upgrade to WinXP HE

From: Jack R (jackr_at_msn.com)
Date: 08/28/04 

Date: Fri, 27 Aug 2004 21:16:23 -0400

I'm trying to upgrade a Win98SE PC to XP Home Edition.
The PC is a P4 1.5GHz system with 256MB RAM and a 40GB HD (with 32GB free).
Should be a good candidate for an upgrade.
The compatibility test shows no show stoppers.

When I attempt to upgrade, I get:
Setup cannot continue. Contact Microsoft technical support
(error: 5BEFF58h)

I tried to email MS tech support, but they require the product code from the
installed OS.
Since I can't install it, I can't get the product ID.

I tried installing from the CD drive, and copying to the hard drive and
installing from there.
Same result.

Any suggestions welcome, thanks. 

-- 
Jack R

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