SP2 install issues

From: jAndrews (anonymous_at_discussions.microsoft.com)
Date: 08/23/04 

Date: Mon, 23 Aug 2004 08:53:09 -0700

I installed SP2 on 3 XP machines at home just fine.
However, installing on two machines at work gets the same
issues:

When the machine is logged in a yellow shield appears in
the tool tray and every few minutes prompts you to reboot
saying you have not restarted since you last installed
updates. Rebooting does not clear this.

If the PC is left at the logon screen it will reboot
automatically every few minutes and enter the following
entry in the syslog:
The process winlogon.exe has initiated the restart of ITG-
HELPDESK for the following reason: No title for this
reason could be found
 Minor Reason: 0x2
 Shutdown Type: reboot

Both machines exhibit these. I have uninstalled and
reinstalled SP2 many time. I have called the SP2 hotline
who advised to uninstall/reinstall and disable AV which I
have also done. I have stopped all processes before
running the install.

Has anyone seen this?

Relevant Pages

  • Re: How do I uninstall SP2?
    ... you should know that most MVPs that respond here will defend MS ... I have had no problems installing SP2 on three machines but that ... an SP2 install even know of this forum? ...
    (microsoft.public.windowsxp.general)
  • Re: Remote access post sp2
    ... I wonder if the original poster installed the final SP2 over a SP2 beta RC installation versus ... removing the beta and then installing the final SP2? ... > Does the Netgear not provide DNS to your machines? ...
    (microsoft.public.windowsxp.work_remotely)
  • Re: SP2 installation failure
    ... SC Tom ... before installing SP2 - no idea what the problem is, ... there's nothing in SP2 that I need for the moment. ... BSOD's, forcing me to reboot into safe mode, I got the message that the ...
    (microsoft.public.windows.vista.performance_maintenance)
  • Re: my machine has slowed to a crawl
    ... >> I installed SP@ on two machines with just the annoyance ... > running system after installing SP2, take a look at this thread ... > torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway ...
    (microsoft.public.windowsupdate)
  • Re: PC freezing
    ... > read that I needed another update before installing SP2, so it crashed my> whole system! ... >> management and screensaver and it works fine. ...
    (microsoft.public.windowsxp.general)
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