RE: Trouble upgrading to XP Pro
From: Jeff Gilstrap (anonymous_at_discussions.microsoft.com)
Date: 08/20/04
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Date: Fri, 20 Aug 2004 09:39:19 -0700
Thank you for your help!
>-----Original Message-----
>hi Jeff,
> This is a file that is used as a driver for the
Multimedia 6 in 1 card
>reader.
>The right procedure is to remove the "Multimedia card
Reader" driver, before
>updating Windows XP.
>1.) Remove old "Multimedia card Reader" driver. Click
on "Start", "Control
>Panel".
>"Add or Remove Programs", locate "Multimedia Card
Reader", Click "Remove" to
>uninstall the program.
>2.) Restart the PC.
>3.) Upgrade the OS to Windows XP
>4.) Go to www.HP.com <http://www.HP.com> and
download 'HP_6dot13_PATCH',
>'Multimedia Card Reader' driver and install it. This is
the HP web link:
>ftp://ftp.hp.com/pub/softlib/software3/...P24009.exe
><ftp://ftp.hp.com/pub/softlib/software3/COL5516/pv-18496-
1/SP24009.exe>
>
>Hope this fixes the issue, good luck!
>if you need more help pl mail back at v-
2mnair@mssupport.microsoft.com
>
>
>"Jeff Gilstrap" wrote:
>
>> I am getting a blue screen when trying to do an upgrade
>> installation on a machine with XP home Ed. the message
>> is "A problem has been detected and windows has been
shut
>> down to prevent damage to your computer. The problem
>> seems to be caused by the following file: sunkfilt.sys"
>>
>> Any suggests on how to remedy this situation to
continue
>> the install?
>> thanks
>> Jeff G
>>
>.
>
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