Re: Reinstall of XP
From: Mike (mike.hall.mail_at_sympatico.ca)
Date: 05/08/04
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Date: Sat, 8 May 2004 09:06:14 -0400
A recovery cd will wipe the slate clean and start over.. save any important
files to cd and virus check them BEFORE copying them back to the drive..
re-install the operating system from the recovery cd.. set up your internet
connection and ENSURE that the XP firewall is enabled.. BEFORE connecting to
the net, load AVG or something better.. connect to the net and update AVG
and Windows critical updates BEFORE doing anything else.. it is important to
be protected especially when connecting to the net, so regular updating is a
MUST DO.. the next step is to get a better firewall.. Zonealarm or Sygate
would be a starting point.. ONLY AFTER all security issues have been covered
should you consider loading/downloading anything else.. BTW, if AVG has to
be downloaded, get somebody else to do the download and save to a cd from a
clean computer..
Good luck..
"Phyllis" <prh_46@hotmail.com> wrote in message
news:%23RWAbdKNEHA.2540@TK2MSFTNGP10.phx.gbl...
> My daughter has a Gateway computer with Windows XP (bought in January) and
> even though I have her XP firewall enabled, the computer is infested with
> viruses (Sasser and trojan PSW.Agent G) at the present time. I can not
seem
> to get rid of them entirely. Every time she goes online she picks up
sasser
> again. She has AVG for virus protection ?? She is cable connected to
> internet (unplugged at the present).
>
> I have downloaded McAfee's "Stinger" from my computer (Win 98SE) and saved
> to floppy. I have been printing out all the advice, etc. that I have seen
> on this newsgroup and the virus newsgroup as well, and am going to try
again
> next week to clean it up. I have Norton Internet Security 2003 CD to load
> on her computer when I get it clean. Finally to get to my question - if
all
> fails, the last resort plan is to do a reinstall of Windows XP, she says
she
> has the backup CD from Gateway, can I do a clean install with that? As
you
> can tell, I know very little about this but she knows less. Thanks for
any
> help offered.
>
>
> ---
> Outgoing mail is certified Virus Free.
> Checked by AVG anti-virus system (http://www.grisoft.com).
> Version: 6.0.679 / Virus Database: 441 - Release Date: 5/7/04
>
>
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