Reinstall of XP

From: Phyllis (prh_46_at_hotmail.com)
Date: 05/08/04 

Date: Fri, 7 May 2004 21:53:59 -0500

My daughter has a Gateway computer with Windows XP (bought in January) and
even though I have her XP firewall enabled, the computer is infested with
viruses (Sasser and trojan PSW.Agent G) at the present time. I can not seem
to get rid of them entirely. Every time she goes online she picks up sasser
again. She has AVG for virus protection ?? She is cable connected to
internet (unplugged at the present).

I have downloaded McAfee's "Stinger" from my computer (Win 98SE) and saved
to floppy. I have been printing out all the advice, etc. that I have seen
on this newsgroup and the virus newsgroup as well, and am going to try again
next week to clean it up. I have Norton Internet Security 2003 CD to load
on her computer when I get it clean. Finally to get to my question - if all
fails, the last resort plan is to do a reinstall of Windows XP, she says she
has the backup CD from Gateway, can I do a clean install with that? As you
can tell, I know very little about this but she knows less. Thanks for any
help offered. 

---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.679 / Virus Database: 441 - Release Date: 5/7/04

Relevant Pages

  • Re: HELP ON XP RE-INSTALLATION...
    ... > IF I REINSTALL XP ON MY COMPUTER HELP IF I HAVE A VIRUS THAT I CANT ... Don't have an AntiVirus software? ... There are more applications you may need to run to completely clean your ... It will probably save you time and effort in re-installing Windows XP ...
    (microsoft.public.windowsxp.general)
  • Re: RE-INSTALLING XP
    ... > IF I REINSTALL XP ON MY COMPUTER HELP IF I HAVE A VIRUS THAT I CANT ... Don't have an AntiVirus software? ... There are more applications you may need to run to completely clean your ... It will probably save you time and effort in re-installing Windows XP ...
    (microsoft.public.windowsxp.general)
  • Re: cannot access the window xp home edition
    ... because I have not set any passwords for me to log on to my windows. ... > which did not clean all the viruses. ... the virus problem or the cleaning of the virus is most likely related ... you could try a repair install. ...
    (microsoft.public.windowsxp.accessibility)
  • Re: Battling the Antivirus -2009
    ... You have to be careful that you are always using the clean up product. ... these windows look like they are part of the clean up. ... the bottom to bring the real clean up software back to the front of the ... computer will be running slow because of the virus using up cpu. ...
    (rec.boats)
  • Re: virus infested machine
    ... There were no virus rescue CD's and no way to connect to the Internet to do a remote scan from Trend Micro House Call. ... I would back up the data by using either a Bart's PE or Knoppix and then flatten the system. ... Make sure you scan the backed up data with a current version AV using updated virus definitions before you put it back onto the clean system. ... Then boot with it and it will be able to see the Windows files. ...
    (microsoft.public.windowsxp.general)