Re: STOP: c0000218 {Registry File Failure}

From: Alex Zhang (v-qiz_at_online.microsoft.com)
Date: 04/08/04

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In reply to: nospam: "Re: STOP: c0000218 {Registry File Failure}"
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Date: Thu, 08 Apr 2004 15:14:04 GMT

Hello,

Thank you for your reply.

We all hope the system is very stable, but some issue will occur in certain
conditions. When you have any problem, we will try our best to help you to
resolve it.

If you have any other concern, please feel free to let me know. I am glad
to be of assistance.

Have a nice day!

Thanks and regards,

Alex Zhang
Microsoft Partner Online Support
Get Secure! - <www.microsoft.com/security>
=====================================================
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--------------------
| From: "nospam" <nospam@nospam.com>
| References: <eYzaugNGEHA.2636@TK2MSFTNGP12.phx.gbl>
<5dM6lXwGEHA.612@cpmsftngxa06.phx.gbl>
| Subject: Re: STOP: c0000218 {Registry File Failure}
| Date: Wed, 7 Apr 2004 20:11:40 -0400
| Lines: 156
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| X-MSMail-Priority: Normal
| X-Newsreader: Microsoft Outlook Express 6.00.2800.1158
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| Thanks.
|
| Isn't this the sort of thing that should NEVER happen in normal operation?
| By "normal operation" I mean no worms or viruses, a stable system with no
| new HW or SW, and an uneventful shutdown?
|
|
| "Alex Zhang(MSFT)" <v-qiz@online.microsoft.com> wrote in message
| news:5dM6lXwGEHA.612@cpmsftngxa06.phx.gbl...
| > Hello,
| >
| > Thank you for posting here.
| >
| > There are many reasons why a registry hive may be corrupted. Most
likely,
| > the corruption is introduced when the computer is shut down, and you
| cannot
| > track the cause because the computer is unloading processes and drivers
| > during shutdown. Sometimes, it is difficult to find the cause of
registry
| > corruption. The following sections describe three possible causes for
the
| > problem and provide steps to troubleshoot the problem.
| >
| > For more information you may browse the following web sits:
| >
| > How to Troubleshoot Registry Corruption Issues
| > http://support.microsoft.com/default.aspx?scid=kb;EN-US;822705
| >
| > How to Recover from a Corrupted Registry That Prevents Windows XP from
| > Starting
| > http://support.microsoft.com/default.aspx?scid=kb;EN-US;307545
| >
| > How to Troubleshoot a Stop 0xC0000218 Error
| > http://support.microsoft.com/default.aspx?kbid=314874
| >
| > On the other hand, for information about product registration,
replacement
| > manuals, disks, drivers and service packs, product orders, policies
| related
| > to copying software on additional computers, and licensing, Microsoft
| > Customer Service is available for you from Monday through Friday, from
| 6:30
| > A.M. to 5:30 P.M. Pacific time. You may contact Microsoft Customer
Service
| > by calling (800) 426-9400.
| >
| > I hope the information proves helpful!
| > If you have any questions please do not hesitate to let me know. I am
| glad
| > to be of assistance.
| > Thanks and regards,
| > Alex Zhang
| > Microsoft Partner Online Support
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > When responding to posts, please "Reply to Group" via your newsreader so
| > that others may learn and benefit from your issue.
| > =====================================================
| > This posting is provided "AS IS" with no warranties, and confers no
| rights.
| > --------------------
| > | From: "nospam" <nospam@nospam.com>
| > | Subject: STOP: c0000218 {Registry File Failure}
| > | Date: Fri, 2 Apr 2004 12:27:48 -0500
| > | Lines: 1523
| > | X-Priority: 3
| > | X-MSMail-Priority: Normal
| > | X-Newsreader: Microsoft Outlook Express 6.00.2800.1158
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1165
| > | Message-ID: <eYzaugNGEHA.2636@TK2MSFTNGP12.phx.gbl>
| > | Newsgroups: microsoft.public.windowsxp.setup_deployment
| > | NNTP-Posting-Host: ool-4351596a.dyn.optonline.net 67.81.89.106
| > | Path: cpmsftngxa06.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP12.phx.gbl
| > | Xref: cpmsftngxa06.phx.gbl
| > microsoft.public.windowsxp.setup_deployment:107254
| > | X-Tomcat-NG: microsoft.public.windowsxp.setup_deployment
| > |
| > | The other day, my IBM ThinkPad T30 issued an error about several font
| > files
| > | being corrupt upon coming out of hibernation. On the next full
reboot,
| I
| > | got the message:
| > |
| > |
| > |
| > | STOP: c0000218 {Registry File Failure} The registry cannot load the
| > | hive(file): \SystemRoot\System32\Config\SOFTWARE.
| > |
| > |
| > |
| > | I was then unable to boot normally, in safe mode, or using the last
| known
| > | good configuration.
| > |
| > |
| > |
| > | IBM provides a recovery facility that restores the machine to its
| > | as-delivered state, i.e., minus any user-installed software and user
| data.
| > | Though I had a data backup less than a week old, this was not an
| > acceptable
| > | option, since I needed the machine fully operable ASAP - my whole life
| is
| > in
| > | it.
| > |
| > |
| > |
| > | I was able to restore the system to usability with no data loss by
| > | purchasing a retail copy of Windows XP and following the procedure
| > outlined
| > | in article Q307545.
| > |
| > |
| > |
| > | My questions are these:
| > |
| > |
| > |
| > | 1) Why did the registry fail suddenly? Note that I had made no
hardware
| > or
| > | software changes for months, other than running Windows Update and
| Norton
| > | Live Update about a week previously.
| > |
| > |
| > |
| > | 2) How can I prevent this from occurring again?
| > |
| > |
| > |
| > | 3) If this occurred as the result of a known problem with Widows XP,
can
| I
| > | recover the $180 I spent buying a retail copy? I now two own Windows
XP
| > | licenses for one machine: the one that came with it, and the one I
| bought
| > | just to gain access to the Recovery Console. I did not install or
| > register
| > | the latter copy, and I have no use for it. Staples won't take it
back.
| > |
| > |
| > |
| > | Attached is the most recent memory dump. I am running Windows 5.1
| (Build
| > | 2600.xpsp2.030422-1633 : Service Pack 1). CHKDSK finds no problems
with
| > the
| > | hard drive. Similarly, IBM's PC Doctor finds no problems with the
| drive,
| > | memory, or other system components.
| > |
| > |
| > |
| > | Thank you in advance for your assistance.
| > |
| > |
| > |
| >
|
|
|

Next message: Mark: "Ghost machines"
Previous message: Jeff: "XP Pro Desktop"
In reply to: nospam: "Re: STOP: c0000218 {Registry File Failure}"
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