Re: STOP: c0000218 {Registry File Failure}

From: nospam (nospam_at_nospam.com)
Date: 04/08/04 

Date: Wed, 7 Apr 2004 20:11:40 -0400

Thanks.

Isn't this the sort of thing that should NEVER happen in normal operation?
By "normal operation" I mean no worms or viruses, a stable system with no
new HW or SW, and an uneventful shutdown?

"Alex Zhang(MSFT)" <v-qiz@online.microsoft.com> wrote in message
news:5dM6lXwGEHA.612@cpmsftngxa06.phx.gbl...
> Hello,
>
> Thank you for posting here.
>
> There are many reasons why a registry hive may be corrupted. Most likely,
> the corruption is introduced when the computer is shut down, and you
cannot
> track the cause because the computer is unloading processes and drivers
> during shutdown. Sometimes, it is difficult to find the cause of registry
> corruption. The following sections describe three possible causes for the
> problem and provide steps to troubleshoot the problem.
>
> For more information you may browse the following web sits:
>
> How to Troubleshoot Registry Corruption Issues
> http://support.microsoft.com/default.aspx?scid=kb;EN-US;822705
>
> How to Recover from a Corrupted Registry That Prevents Windows XP from
> Starting
> http://support.microsoft.com/default.aspx?scid=kb;EN-US;307545
>
> How to Troubleshoot a Stop 0xC0000218 Error
> http://support.microsoft.com/default.aspx?kbid=314874
>
> On the other hand, for information about product registration, replacement
> manuals, disks, drivers and service packs, product orders, policies
related
> to copying software on additional computers, and licensing, Microsoft
> Customer Service is available for you from Monday through Friday, from
6:30
> A.M. to 5:30 P.M. Pacific time. You may contact Microsoft Customer Service
> by calling (800) 426-9400.
>
> I hope the information proves helpful!
> If you have any questions please do not hesitate to let me know. I am
glad
> to be of assistance.
> Thanks and regards,
> Alex Zhang
> Microsoft Partner Online Support
> Get Secure! - www.microsoft.com/security
>
> =====================================================
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> that others may learn and benefit from your issue.
> =====================================================
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rights.
> --------------------
> | From: "nospam" <nospam@nospam.com>
> | Subject: STOP: c0000218 {Registry File Failure}
> | Date: Fri, 2 Apr 2004 12:27:48 -0500
> | Lines: 1523
> | X-Priority: 3
> | X-MSMail-Priority: Normal
> | X-Newsreader: Microsoft Outlook Express 6.00.2800.1158
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> | Message-ID: <eYzaugNGEHA.2636@TK2MSFTNGP12.phx.gbl>
> | Newsgroups: microsoft.public.windowsxp.setup_deployment
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> | Xref: cpmsftngxa06.phx.gbl
> microsoft.public.windowsxp.setup_deployment:107254
> | X-Tomcat-NG: microsoft.public.windowsxp.setup_deployment
> |
> | The other day, my IBM ThinkPad T30 issued an error about several font
> files
> | being corrupt upon coming out of hibernation. On the next full reboot,
I
> | got the message:
> |
> |
> |
> | STOP: c0000218 {Registry File Failure} The registry cannot load the
> | hive(file): \SystemRoot\System32\Config\SOFTWARE.
> |
> |
> |
> | I was then unable to boot normally, in safe mode, or using the last
known
> | good configuration.
> |
> |
> |
> | IBM provides a recovery facility that restores the machine to its
> | as-delivered state, i.e., minus any user-installed software and user
data.
> | Though I had a data backup less than a week old, this was not an
> acceptable
> | option, since I needed the machine fully operable ASAP - my whole life
is
> in
> | it.
> |
> |
> |
> | I was able to restore the system to usability with no data loss by
> | purchasing a retail copy of Windows XP and following the procedure
> outlined
> | in article Q307545.
> |
> |
> |
> | My questions are these:
> |
> |
> |
> | 1) Why did the registry fail suddenly? Note that I had made no hardware
> or
> | software changes for months, other than running Windows Update and
Norton
> | Live Update about a week previously.
> |
> |
> |
> | 2) How can I prevent this from occurring again?
> |
> |
> |
> | 3) If this occurred as the result of a known problem with Widows XP, can
I
> | recover the $180 I spent buying a retail copy? I now two own Windows XP
> | licenses for one machine: the one that came with it, and the one I
bought
> | just to gain access to the Recovery Console. I did not install or
> register
> | the latter copy, and I have no use for it. Staples won't take it back.
> |
> |
> |
> | Attached is the most recent memory dump. I am running Windows 5.1
(Build
> | 2600.xpsp2.030422-1633 : Service Pack 1). CHKDSK finds no problems with
> the
> | hard drive. Similarly, IBM's PC Doctor finds no problems with the
drive,
> | memory, or other system components.
> |
> |
> |
> | Thank you in advance for your assistance.
> |
> |
> |
>

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