Re: Explorer.exe 99% CPU usage!!!!

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

From: Carey Frisch [MVP] (mrxp2004_at_nospamyahoo.com)
Date: 03/16/04 

Date: Tue, 16 Mar 2004 14:19:55 -0600

A Program Stops Performing a Task or Explorer.exe Uses 100 Percent
of the CPU When You Right-Click an Item in Windows Explorer
http://support.microsoft.com/default.aspx?scid=kb;en-us;819946

Windows Stops Responding When You Click a Large AVI File in Windows Explorer
http://support.microsoft.com/default.aspx?scid=kb;en-us;822430&Product=winxp

The only way to obtain this patch is to contact Microsoft as outlined in the article.

To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services phone
numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may
be canceled if a Microsoft Support Professional determines that a specific update
will resolve your problem. The typical support costs will apply to additional support
questions and issues that do not qualify for the specific update in question. 

-- 
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Be Smart!  Protect your PC!
http://www.microsoft.com/security/protect/
------------------------------------------------------------------------------------------------------
"Xaze" <anonymous@discussions.microsoft.com> wrote in message:
 news:B05A75AD-B2F7-4C65-A3E7-EB62BA10763B@microsoft.com...
| My Explorer.exe has the tendency to start using 99% of my CPU usage. This almost always happens when I 
browse in to a folder containing videos or movies. It happens more often when I am in detailed view but it 
sometimes happens for not particular reason when I am not using my computer. I can kill it with Task managers 
but not when I am copying files.
|
| I am using Windows XP Pro SP 1 V2002 and have all the latest updates installed, and McAfee VirusScan 
Enterprise 7 with the latest DAT file. There is no hardware conflict in my system view. Most of my drivers are 
certified by Microsoft except my NVIDIA and Creative drivers.
|
| Is this a common problem with XP? Reinstalling windows did not fix the problem. And the warranty of on the 
machine has expired. What can I do?

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