Re: Invalid Product Key for Windows XP Pro, referred to newsgroup by MS Rep
From: JAX (slipnslide_at_guesswhat.not)
Date: 02/20/04
- Next message: John W. Vinson: "Lost administrator user on upgrade"
- Previous message: Aaron Flint: "Aborted Repair install results in black screen with mouse pointer"
- In reply to: case314159: "Invalid Product Key for Windows XP Pro, referred to newsgroup by MS Rep"
- Next in thread: case314159: "Re: Invalid Product Key for Windows XP Pro, referred to newsgroup by MS Rep"
- Reply: case314159: "Re: Invalid Product Key for Windows XP Pro, referred to newsgroup by MS Rep"
- Messages sorted by: [ date ] [ thread ]
Date: Fri, 20 Feb 2004 12:33:58 -0700
The way I understand your post, you are trying to install XP on multiple
machines from one licensed copy of XP, and then you are trying to use the
key that is already on the machines you are trying to install to. If this is
not the case, please ignore this post.
If this is the case, you will not be able to activate on the additional
installs. XP, and all other MS OS's, is one license to one machine. Read the
EULA. You will have to either buy a license for each machine or buy the
license that allows installation to multiple machines.
LOL, JAX
"case314159" <pchan@biolase.com> wrote in message
news:1322501c3f7d5$820b76f0$a101280a@phx.gbl...
> Hello,
>
> Goal Summary:
> We are trying to install Windows XP Professional (New
> Installation (Advanced)) on several OEM systems that are
> currently running Windows 2000. Though we did purchase
> Windows XP Professional with the systems, we installed our
> retail version of Windows 2000 at that time.
>
> Installation Synopsis:
> We began the Windows XP Professional new installation.
> When prompted for the Product Key, the original XP Product
> Key on the Microsoft sticker of authenticity returned an
> error message, "The Product ID which you entered is
> invalid. Please try again."
>
> We spoke with a Microsoft customer representative and gave
> them my name, our phone number, and the original product
> key. The rep verified that our Product Key was indeed OEM
> and gave us three other Windows XP Professional product
> keys to try (two OEM and one retail). All the additional
> product keys failed with the same error message.
>
> The Microsoft customer representative told us that they
> are only allowed to generate three product keys a day and
> that we should call back the following day to attempt
> three more keys.
>
> The following day, we spoke to a different rep and gave
> them the same information. Unfortunately, they did not
> give us three more product keys to try. Instead, we were
> given two options. 1) Post in the newgroups and a
> solution will be provided within 24 hours. 2) Pay $35 to
> have Microsoft assess the problem. We were told by the
> Microsoft customer representative that the invalid Product
> Key is not a Microsoft problem. They told us to call the
> OEM to resolve the issue.
>
> Conclusion:
> To save everyone from the grief we experienced, let us
> just say we had to make multiple calls and were told we
> should purchase the retail version of Windows XP
> Professional to resolve the issue. So instead of opting
> to spend more money on a product that is not currently
> working or running on our systems, we hope someone here
> can provide us with a proper solution.
>
> Note, Microsoft will not generate an incident number for
> us. They have our name and phone number, however a track
> history is not being kept according to the representative,
> though one can be generated.
- Next message: John W. Vinson: "Lost administrator user on upgrade"
- Previous message: Aaron Flint: "Aborted Repair install results in black screen with mouse pointer"
- In reply to: case314159: "Invalid Product Key for Windows XP Pro, referred to newsgroup by MS Rep"
- Next in thread: case314159: "Re: Invalid Product Key for Windows XP Pro, referred to newsgroup by MS Rep"
- Reply: case314159: "Re: Invalid Product Key for Windows XP Pro, referred to newsgroup by MS Rep"
- Messages sorted by: [ date ] [ thread ]
Relevant Pages
|
