Re: OEM Quagmire
From: Carey Frisch [MVP] (mrxp2004_at_nospamyahoo.com)
Date: 02/04/04
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Date: Wed, 4 Feb 2004 13:44:27 -0600
One cannot use a "Retail Product Key" with an "OEM" CD
or use an "OEM Product Key" with a "Retail XP CD".
That's the basis of your problem. What I suggest you do is
purchase a Product Key for the Windows XP Home Edition
already installed, change the number and activate it.
Your friend can return his XP Pro version to Microsoft
and obtain a refund, or he can then use it to Upgrade
XP Home to XP Pro.
You'll not be able to upgrade to XP Pro until XP Home
is activated using a new XP Home Product Key.
Additional Licenses for Windows XP Home Edition
http://www.microsoft.com/windowsxp/home/howtobuy/addlic.asp
HOW TO: Change the Product Key at the Time of Activation
http://support.microsoft.com/default.aspx?scid=kb;en-us;810892&Product=winxp
Microsoft North American Retail Product Returns
http://www.microsoft.com/info/nareturns.htm
-- Carey Frisch Microsoft MVP Windows XP - Shell/User Be Smart! Protect your PC! http://www.microsoft.com/security/protect/ -------------------------------------------------------------------------------- "Chu Rey" <parvardigar@yahoo.com> wrote in message: news:2c64bf60.0402040913.330f29b1@posting.google.com... | The Oem Quagmire | | Dear Readers. I really need assistance because of an unfortunate | mistake. If I'd known the consequences another careful step would | have been executed. | | My friend's Compaq XP Home over the months became frustratingly | finicky. Right mouse clicks and windows explorer became severely | compromised. I'm new with XP but good with the other Microsoft OS's. | I suggested we do a 'repair'. That way all his data and other | embellishements would be preserved. I've done this on numerous | occasions to correct a few operating system 'blemishes'. | | My friend gave me the computer for a few days. I created the six setup | disks for home edition. The moment arrived to supply the 'rescue | disk'. This oem disk happened to be with my friend. Seeing that I | would only be repairing, not installing, and so forth, I happened to | have a full retail home edition. I popped that into the machine. | | During the 'upgrade' I was asked for the product key. I had written | down the product key for the oem. That key was refused. I simply | supplied the product key for the home retail. The upgrade repair | completed. So you see my advances were all innocent. | | However, when I booted up in a normal fashion I was given one option | -to activate!? | This threw me off. I only wanted to repair a sick OS and nothing more. | My friend only wanted to usefully OS. | | I called up the phone activation number. We went through the steps | with the confirmation ID string. However, when I inserted the oem | product key that was declined. What Microsoft did was give me other | keys. The key that worked was a retail home edition number they | supplied. What they determined was that they couldn't activate using | the confirmation ID with the product key sequence. Let me say it | another way. I have oem. I ran a repair using a 'real home xp'. | Because I ran a real Microsoft home xp the oem is messed up. (I just | assumed that home xp is home xp. I already had the os and the oem | disk.) | | They told me because it was Compaq oem I would have to untangle the | mess with Compaq. No problem. | | However, Compaq informs me that because its disk is dissimilar to the | retail (i386 and so forth) this xp home oem is unable to do a 'repair | ungrade' procudere. Had I known that I could have altered course. | | Here's my situation. Compaq tells me the oem will get me back to the | original starting point (this means a fresh fdisk format clean | install). The reason I don't want to start fresh is this data and | everything created is on the drive. | | If I could get beyond the activation (Log on) it would be possible to | backup to DVD. | | This fellow buys a brand new unopened full Microsoft XP Pro. My | explanation :to do an upgrade and begin working in a fresh environment | this is the only coarse, and it will be costly. | | I insert the disk. After supplying the product key I get this | nonsense! Microsoft Windows XP has detected software that is not | completely installed on your computer. Setup cannot continue until you | finish installing this software. | | What is a home user to do? This just takes me back to the log on | screen asking for activation. I've been with the Microsoft activation | people. We even buy a real Microsoft Product and I'm unable to just | upgrade? | | If anyone will contribute comment to this fiasco quagmire scenario I'd | welcome suggestions on a remedy and solution. | | Thanks
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