Re: Problems Installing a Lexmark Printer with Windows XP...
- From: "Cari \(MS-MVP\)" <newsgroups@xxxxxxxxxxxxxx>
- Date: Wed, 19 Aug 2009 17:16:47 -0700
Make sure you have the latest driver package from the Lexmark website.... of course, even if it was a Dell printer, it would be made by Lexmark and rebadged, so Dell should know all about it.
Installation as always should be software FIRST, and only when the software tells you, connect printer to PC with USB cable.... or eithernet/wireless if it's so enabled.
Do you have other printers attached to this PC? Are they working correctly? Do you have all the XP Service Packs?
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows
"leakea" <leakea@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:C2E9DE28-7AB7-4D69-9EF5-400495853CF4@xxxxxxxxxxxxxxxx
Hello All,
I have been having this issue for quite some time now, and I was hoping that
someone out there knows what I can do...okay...so I got a Lexmark X7600
series All-In-One printer (copy/print/fax/scan, etc). I tried to install it
and a got error messages like there was no tomorrow saying:
1) The Printer Communication System has encountered a problem and needs to
close
2) The Spooler SubSystem App has encountered a problem and needs to close
3) instgui.exe has encountered a problem and needs to close
These three were the only ones popping up.
So, I call Lexmark...they can't figure it out...I call Dell they can't
figure it out... I use both companies websites to troubleshoot the problem,
but nothing is working.
I actually ended up restoring my computer to factory settings due to some
other issues, so I tried to reinstall the printer today and the same problem
occurs. Now the "Printer Communication System..." error message is continual
and won't stop popping up (like every 2-3 minutes).
Does anyone have a solution to this? Do I need to reinstall something else,
is it Microsoft, Dell, or Lexmark causing the issue. I wouldn't think that
Dell/Microsoft would make it impossible to install a non-dell printer...but
this installation process works perfectly fine on a MAC/Apple laptop.
Please respond with any information you may have.
Thanks, Alison.
.
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