The printer is stuck in queue

Hi Everyone,

We have 8 network ready color/mono laser printers. They all have their own
network card and they work fine. For the past three months all my printers
no matter what i do would be stuck in the queue after it becomes idle for
about an 1hr. It doesn't matter what printer. Even if i turn off sleep mode
and have it on 24/7 it is still stuck in the queue. I have Brother MFC 9440,
Okidata C5500n, HP Color Laser 4700n, HL 5250dn. Each printer setup as a peer
to peer printing. It doesn't go to a PC or a print server. When you print it
goes directly to the printer.

I did found a solution to the problem. If i restart the print spooler it
works. But it gets really annoying to do it every hour and a half. Basically
i restart the print spooler service and all the jobs that were stuck in the
queue prints. The jobs don't time out or say error. It shows that it is
printing. We have 15 computers in the office. We all have windows xp pro sp3.

There are no error logs on event viewer. I don't have a personal firewall
for each workstation. Just a simple Anti-virus and windows firewall. Windows
firewall doesn't block traffic coming out of the PC only from outside coming
into the PC.

I don't know what else to do. I have upgraded the drivers and firmware. Even
when it stops printing I check to see if I can ping the printer and I am able
to. So I am pretty sure it isn't the printer. But if it is the PC then why
all 15pc have the same problem.

Should I put a print server and have all the print jobs go to the print
server and then to the printer.

Since there are 15 computers printing. Everyone now and then two people will
print to the printer at the same time. I am not sure because at night when no
one is here it still does the same thing. So once again I am back to square
one.

I just can't pin point the issue. If you guys can help me out. I don't want
to restart the print spooler service every 90mins. Please help.
.

Relevant Pages

  • Re: Please Help
    ... > then you get the meesage "windows is starting setup". ... >> Printing & Imaging ... >> drive, 1 stick of ram, sound card, network card, internal modem and ...
    (microsoft.public.windowsxp.video)
  • Setting up secure windows xp network
    ... :) Then I learned about Kerio WinRoute Firewall which in fact consist of NAT ... Setting up secure windows xp network ... you can try just blocking ports on the network card ... Thinking About Security Training? ...
    (Security-Basics)
  • Re: Server Firewall Blocked Domain Access
    ... After I finished running the "Security Configuration Wizard" on the Windows ... enabled when the server starts but in the "Network Connect" (the network ... So when I go to turn on the firewall on the "Network Card", ... off the Firewall on the network card, my clients can find the domain to login. ...
    (microsoft.public.windows.server.general)
  • Re: Setting up secure windows xp network
    ... Windows XP comes with a half decent built in firewall. ... connections to the IP that the network card has assigned to it, ... want anyone to even know your gateway machine is alive on the internet ...
    (Security-Basics)
  • Re: The printer is stuck in queue
    ... Standard TCP/IP Port included with XP, ... Windows Printing Team ... Just a simple Anti-virus and windows firewall. ...
    (microsoft.public.windowsxp.print_fax)