Re: Cannot remove files sent to a printer

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Are you printing directly to a build in network card on the printer or a
network device that connects to the printer, or you have the printer shared
from an other machine and you are connecting to that machine not directly to
the printer.




--
Alan Morris
Windows Printing Team
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This posting is provided "AS IS" with no warranties, and confers no rights.

"Claire Davies" <ClaireDavies@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:3062AE84-012A-4515-8D75-E9894D40E6AE@xxxxxxxxxxxxxxxx
Thank you for your quick reply. I do not think it is a password problem.
Other uses here do not connect or logo with a password and we never did
before?
Any further help would be appreciated as I am really stuck here for a
solution?
Thanks you.

"Achab" wrote:

Claire Davies ha scritto:
Yesterday, I was printing fine to a network printer when suddenly the
print
job finished on page 2 of a 5 page document.
I am using XP Pro & in the Printer window I receive a message 'access
denied
unable to print'.
I have now spend nearly 10 hours trying to find a solution from threads
and
the web.
I have tried:
- re-booting the server attached to the printer
- changing the restrictanomyous number in regedit
- running a script to clear the print spool
- reinstalling printer again
- In services, stopping the print spool & starting again
The two other people here have no problems and connect fine.
The only thing I notice is that when I try and reinstall, it says there
are
21 documents waiting to be printed & the printer is paused. Everytime I
try
and print a test page, this number increases.
In the printers window the printer is not showing as paused. I have
tried to
pause againand restart, together with the option to cancel all
documents.
This does not work and if I try and install again, it says the printer
is
paused & documents are waiting. I wonder if this is the issue, but I
cannot
find out how to resolve.
Your guidance would be appreciated.

Is possible that someone attach the Routers and if you have the print on
him crash configuration. . . . . . . . . . . . . . . . . . . . . . . . .
I had print on network, but suddently it make me out - I am unable to
print print unreacheable he want password - WAN password evidently that
is the provider router password. Is that possible



.

Relevant Pages

  • Re: Cannot remove files sent to a printer
    ... We have a Cannon IR8500 printer which is on our network. ... None of us logon onto the server in any way or have a passwork combination ... I am using XP Pro & in the Printer window I receive a message 'access ... 21 documents waiting to be printed & the printer is paused. ...
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  • Re: Cannot remove files sent to a printer
    ... I am using XP Pro & in the Printer window I receive a message 'access denied unable to print'. ... reinstalling printer again ... The only thing I notice is that when I try and reinstall, it says there are 21 documents waiting to be printed & the printer is paused. ... but suddently it make me out - I am unable to print print unreacheable he want password - WAN password evidently that is the provider router password. ...
    (microsoft.public.windowsxp.print_fax)