Re: Clearing a stuck spool
- From: "Alan Morris [MSFT]" <alanmo@xxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 8 Jan 2009 11:52:45 -0800
Most likely there is an outstanding reference count on the print file that
would prevent the deletion of the file after printing. I think this is one
of the Zenographics print drivers so I'm pretty sure you cannot substitute
an HP print driver that ships with XP.
See if changing the print processor to winprint (Advanced tab of printer
properties) or disabling SNMP on the port helps.
Also look for any other "printer" software that may be opening a ref count
to the job (status monitor maybe). If you find something, stop it and see
if that helps.
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1
This posting is provided "AS IS" with no warranties, and confers no rights.
"lemelman" <binswood@xxxxxxxxxxx> wrote in message
news:NfadncTub_pnR_jUnZ2dnUVZ8omdnZ2d@xxxxxxxxx
I have an HP 2605dn Laserjet printer connected via Ethernet cable to a
Netgear wireless router that is on a home LAN. Two M/Cs (both with XP+SP2;
one Pro the other Home) use the printer; the Pro via an Ethernet cable and
the Home via a wireless connection.
Both have the same problem: if left on overnight, any subsequent printout
usually gets stuck in the spool - it neither prints nor can be deleted.
When this happens, the router is still fully operational and both M/C is
able to access the internet as normal. Recycling the printer has no
effect, but stopping and restarting the spool usually fixes the problem
and printout appears fine for the rest of the day, so, to make it as
painless as possible I wrote a little .cmd file containing the following
two lines:
net stop spooler
net start spooler
It works fine, except that sometimes it also needs me to right-click on
the spool icon and hit "refresh". Can anybody tell me how to issue the
"refresh" command from within my little .cmd file?
I've given up on trying to figure out why the spooler behaves like this
and am quite happy to continue to use the .cmd file, but would like to not
have to manually refresh it.
--
Regards, Gary Wooding
(To reply by email, change feet to foot in my address)
.
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- Clearing a stuck spool
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- Clearing a stuck spool
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