Re: Fax Printing

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I can't remember for sure, but I think I may have used this computer to send
faxes before, with a different printer.
According to my Device Manager, I have a BCM V.92.56K Modem and it is
working properly. No other description was given so I googled BCM and never
really found anything to say specifically whether or not it is a "fax" modem.
However, I did find a posting by someone who said they had previously used
this modem to send faxes and then suddenly, it would not work anymore to send
faxes. This person was using XP and I am wondering if possibly either SP2 or
SP3 may have messed something up.

I understand that I cannot print a fax until my fax console has received it,
but the fact that my fax console "File" menu items are all grayed out and I
have the message "No Fax Printer Installed" in the status bar, would lead me
to believe that it is not possible for me to send or receive faxes until that
issue is resolved.

Also, the Fax Console "Help" files have the following instructions for
sending a windows document as a fax:

"Send a fax from a Windows application. You can send a fax from a Windows
application by opening or creating a document in the application, and then
printing it to a fax printer. The Send Fax Wizard then opens to help you send
the fax, with a cover page if required. "

That sounds to me as if I should be able to open my document and then click
on print and select the "Fax Printer" but I can't find out how to configure
my PSC as the fax printer.


"Lem" wrote:

Magsmom wrote:
Thank you Hal.
I think I understand your post. It appears that although the regular phone
modems that used to handle faxes in the past, are no longer sufficient to use
with Windows XP. So much for progress!

When I open my fax console, all options for sending and receiving faxes are
grayed out and un-available and the status bar has the message "No Fax
printer installed", so I assume that I must not have an analog fax modem on
my system. Therefore, I would have to purchase and install this fax modem
before I can utilitze the XP fax services. Would this "Fax" modem be
available from most computer stores Micro Center or Comp USA?


Not quite.

If you've ever sent a fax with *this computer* (not your current
printer), then the chances are that you *do* have a fax modem.

The easiest way to resolve this issue is to open Device Manager (e.g.,
right click "My Computer" select "Properties" then "Hardware" then click
the "Device Manager" button) and go down the list until you see
"Modems." Then click on the + to open this category. If the entry
there isn't self-explanatory (mine, for example, says "Zoom V.92 PCI
Voice FaxModem") then either Google the make/model or post it here.

As for buying a new fax modem -- if you really need one -- yes, most
computer stores should carry these (most CompUSA stored have closed,
however).

Just keep in mind that you use your HP PSC 1350 *printer* to print the
fax after your *fax modem* has actually received it.

The term "fax printer" is misleading because, as Hal explained,
selecting the "fax printer" to "print" a document does not in fact
result in any printing, but sends the document to the fax modem to be
transmitted over the phone line.
--
Lem -- MS-MVP

To the moon and back with 2K words of RAM and 36K words of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
http://history.nasa.gov/afj/compessay.htm

.

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