Re: HP Photosmart C8180 wireless problems
- From: Richard Nenahlo <nenahlo@xxxxxxx>
- Date: Wed, 16 Jan 2008 17:19:38 -0800 (PST)
On Dec 3 2007, 10:17 am, "JJustin" <u39583@uwe> wrote:
Big frustration with HP PSC 8180 installation to my XP Pro, SP2 system
through wireless router (Linksys), with printer uninstalling itself (disabled
in device manager), loss of inbox drivers, and printer disappearing
completely from Control panel (after reboot). Also huge problem now with
svchost.exe process associated with HPSLPSVC.dll gobbling up 50% of my CPU
constantly.
Attempted partial fixes include updating drivers using the XP universal
driver set instead of the HP drivers from the install CD --- this allows
printer to remain available, but now printing is ridiculously slow, with as
much as 5-10 minute delays to print a one-page text document.
Very little on HPSLPSVC process on the Net knowledge resources. Sleep
Service?? Somehow connected to CUE ... ?? using RUN CMD --> tasklist/svc
together with Task Manager I've been able to be certain that it is this
HPSLPSVC process that is eating up my CPU. Is this normal function? What is
purpose of this process? Is it related to other HP PSC 8180 installation to
XP problems? HP support site has some related info for parallel problems
people have experienced with Vista OS, and some related issues with USB
connectivity, but no fixes for XP wireless installs.
We had the same problems...plus a few more..on our desktop and laptop
XP Home systems. First, the svchost.exe problem was eating 50% to
100% of CPU. We could never print via wireless from the laptop. We
replaced our Buffalo router with two others but, it didn't help. The
first day, the desktop was able to print some documents but, after a
day or so, we started getting 'HPProgramAssistant' pop-ups that seemed
to be trying to update the installed software. These never
stopped...even if I accepted the updates....and I couldn't use the
computer. Then, my screen actually started to flicker! The Best Buy
"Geek Squad" tech came twice and spent more than 6 hours trying to fix
the problem. Ultimately, he had to give up and we were left with no
other option than to uninstall the software and return the printer for
a full refund...which Best Buy accepted. The tech's opinion was that
the installed software worked but, downloaded "updates" somehow
corrupted that software. I've never been so close to taking a hammer
to a machine in my life.
.
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