Re: hp color laserjet 2500 printer problem

"Tony" wrote:

If the ready light is on steady and no other lights are showing you should be
able to print a Configuration page by pressing the GO and CANCEL buttons
simultaneously. Does this work?

THANK YOU SO MUCH TONY.
IT DID WORK. NOW I HAVE CONFIG PAGE. HOW DO I USE IT TO GET MY
PRINTER TO PRINT? THE READY LIIGHT (GREEN) IS THE THE ONLY LIGHT ON.





If this does not work, try a Cold Reset as follows -

To perform a cold reset
1 Turn the printer off.
2 Press and hold down the GO button.
3 Turn the printer on and continue to hold the GO button
4 After the Go, Attention, and Ready LEDs turn on, continue holding the GO
button for
approximately five seconds, but not longer than fifteen seconds. During this
process, the
Attention LED will turn off.
5 Release the GO button.
Note, If either the Go or Ready LED turned off or no LEDs turned off before the
GO button was released,
then repeat steps 1 through 5.
6 The printer LEDs will begin cycling from front to back. The cold-reset
process runs until the
printer is in the Ready state.

Warning, on some HP printers a Cold Reset will clear all network information
from the JetDirect card, if you are connected via the printer's JetDirect card
you should remove the card from the printer (with power off) before performing
a Cold Reset, alternatively note the network settings so they can be reapplied
over the network after the cold reset.
Tony
cas <cas@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
toner lights are all off. this AM i tried to print and the prt status popup
said the prt was 'calibrating.'' then green light went on on prt but did
not print. there was no job in the queue.

"Tony" wrote:

cas <cas@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
i just changed 3 ink toners and now it won't print. the imaging drum is at
25% capacity. could that be the problem? does anyone have any experience
with this??

Are any of the toner lights on or flashing?
In fact, please post the status of all lights (on, off or flashing).
Tony
MS MVP Printing/Imaging




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